Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

View other First Response Finance products

4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

1st class service

I have used them, a few times, always 1st class service, and always completed very quickly. Reviewed on: 25th July 2022

Very helpful

We got new finance with them last year and within 6months our car was written off by another party (not our fault). They insurance company from third party was taking a very long time (had courtesy car for 4moths) and first response finance where patient and understanding. Giving us courtesy phone calls and helping us every step of the way. Then once insurance paid out, they successfully and quickly helped us with new finance and getting a new car Reviewed on: 25th July 2022

Really really easy to deal with.

Fast & nice & also helpful to be able to speak with. Reviewed on: 25th July 2022

Consumer experience

Very efficient customer service Reviewed on: 25th July 2022

Satisfied

I was really pleased with the service I received it was second to none and so friendly and I could not ask for more thank you first response your brill Reviewed on: 25th July 2022

Great service to loyal customers

Have had my past 4 cars of first response always exceptional to deal with Reviewed on: 25th July 2022

Best company ever!!!!

I've been using them for over 20 years and they are the best in every way, I won't use any other company and they always give me the best possible service. Reviewed on: 25th July 2022

Great company

Good company to deal with, interest a bit high, overall will work with this company again...will definitely invite friends and family. Reviewed on: 25th July 2022

Very understanding.

Ive been with first response finance for 3year plus now, they treat you as a person and understand your financial situation, and will help you as much as they can. Reviewed on: 25th July 2022

Great service

Great service very helpful and easy to work with Reviewed on: 25th July 2022

Alternative products

Car Finance
from Northridge Finance 3.94 from 7 reviews
Car Finance
from Amigo Loans 4.70 from 93 reviews
Car Finance
from Car Finance Today 4.03 from 12 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub