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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7814)

Above and beyond

5
Was with First Responce for many years before changing car and put with another provider. After numerous problems with that car I cancelled the agreement and managed to get back with First Responce who was happy to look what they could do to help me Reviewed on: 23rd July 2022

Amazing company Happy Customer

5
First response is a very helpful, understanding, friendly company always willing to help and advise as a long standing customer it is like dealing with family and close friends. Reviewed on: 23rd July 2022

Excellent service and aftercsre

5
Fantastic help and the support staff in my experience have also been fantastic where the dealership wouldn’t budge on a repair First Response got them to do it! Reviewed on: 23rd July 2022

Very happy customer

5
Excellent customer service and great communication Reviewed on: 23rd July 2022

Fantastic finance company.

5
First off they were very straightforward and explained everything to me. Very friendly to talk to about any problems. Scottish based call centre so you always have someone you understand to talk to. Message alerts about date changes ahead of time. I will definitely use this car finance company again I've had a brilliant experience with them. Reviewed on: 23rd July 2022

Great company

5
First response are a great company to deal with Reviewed on: 23rd July 2022

Great company

5
I would highly recommend this company fantastic service excellent staff can't do enough for you Reviewed on: 23rd July 2022

Excellent service

5
I was put on to these guys by the garage who I got my car from. I've always had bad credit so didn't hold out much hope of getting any finance. I spoke with first response on the phone about my situation, and needless to say they couldn't help me enough. They talked me through my options and came to an affordable monthly payment plan. Nothing was too much trouble and communication was excellent through out the whole experience, from speaking to people on the phone to using the app, everything is spot on! Reviewed on: 23rd July 2022

Car finance

5
Very good costumer service,also everything is clear and easy understandable online. Reviewed on: 23rd July 2022

Great finance

5
Wouldn't have been able to get a car Reviewed on: 23rd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review