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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very good

So easy and made my mind up so qquickly Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

First response took time to get me the best finance...

First response took time to get me the best finance and car i wanted. It took weeks to find a dealer willing to give a 6 month warranty, first response were patient and kept me informed. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

OUTSTANDING

Had some issues with car seller at time and First Response dealt with it fabulously. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

Quick my car finance my car very good experience for...

Quick my car finance my car very good experience for my first car Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

Amazing service start to finish.

Amazing service start to finish. The rep I dealt with made sure I got my new car the same day. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

swift and precise customer relationship

swift and precise customer relationship Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

When i needed to change the date of my payment, the...

When i needed to change the date of my payment, the staff member made it very straight forward and I got a follow up email afterwards in case I needed further help in the future Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 5th June 2026

Lovely and Polite

When i first got my car finance, they were so helpful on the phone and discussed what would be best for me with the payment wise! Also when i had an issue with the payment coming out again they were so polite and helpful on the phone with me! Lovely Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

Excellant customer service

Excellant customer service and always there to work with you and support you during and after your purchase. Their Aftersales team are particularly helpful and supportive should you have an issue with your vehicle that you cannot resolve with the Car Dealership. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 5th June 2026

Great company to deal with, they always go the extra...

Great company to deal with, they always go the extra mile to help me Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 5th June 2026

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Very good

First response took time to get me the best finance...

OUTSTANDING

Quick my car finance my car very good experience for...

Amazing service start to finish.

swift and precise customer relationship

When i needed to change the date of my payment, the...

Lovely and Polite

Excellant customer service

Great company to deal with, they always go the extra...

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