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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

No hassle customer service

5
Real, down to earth people with great listening and problem solving skills. I'm glad I'm with first response. Reviewed on: 22nd July 2022

Best for credit

5
I am on low income and did not think I would get credit but first response was there for me would recommend them to anyone Reviewed on: 22nd July 2022

First port of call for flexible finance

5
Have been a customer for 18 months and after over paying by 800 pounds had an emergency at home , first response immediately let me skip the next payment and asked if ok to make the next ,very helpful Reviewed on: 22nd July 2022

Above and beyond

5
This company went above and beyond to help me with a new vehicle. Their team are friendly and ring exactly at the time you ask them too. Their website is super easy to use. Nothing is too much trouble. Excellent company that seem to care about the customer which is rare these days Reviewed on: 22nd July 2022

Excellent

5
Though we would never got finance but the first time was awarded Reviewed on: 22nd July 2022

Easy access car finance

5
Thanks to first response who sorted me out with car finance after having to sort it all super quickly when my old car went down, and having to rely on my car for work, first response were quick and reliable thank you Reviewed on: 22nd July 2022

Excellent service

5
Never had a problem with the company or any issues and can't fault the company they try their best to help everyone even if your in a bad situation. Reviewed on: 22nd July 2022

Simply Brilliant, simply easy

5
Absolute brilliant from start to finish, application process very easy, and communication was excellent, already recommended to a friend and would recommend to other people Reviewed on: 22nd July 2022

Great help

5
Helped me out swapping finance to another vehicle quick and easy Reviewed on: 22nd July 2022

help when you need it

5
great service and no surprises or hidden extras Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review