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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent company very helpful when coming to take out finance

5
First response have helped be a great deal when wanting a new car I would highly recommend first response for car finance Reviewed on: 22nd July 2022

Absolutely fantastic company

5
First response finance are by far the best finance company I have ever dealt with, very professional and understanding to any extent, I wouldn't go with another company even if I was given the vehicle, amazing. Reviewed on: 22nd July 2022

Brilliant service, helpful, fast

5
They took their time listening to us, they were friendly and applying was very straight forward, they were brilliant Reviewed on: 22nd July 2022

excellent customer service

5
quick easy very nice staff and very helpful all round including different choices of repayments to suit every1.also highly recommend by many car dealers i shopped around with which gave me many places to shop around and wasn't limited as most dealers use them Reviewed on: 22nd July 2022

Customer Friendly

5
First response make you feel valued and are always there to help never ever found a bad or grumpy advisor all seem polite smiles and helpful keep up the amazing work you do Reviewed on: 22nd July 2022

Car finance

5
I've have a car on finance and had one a few years ago they are very friendly and eager to help they are also very fast and efficient Reviewed on: 22nd July 2022

excellent

5
first response have been excellent from day one, first class customer service and very helpful Reviewed on: 22nd July 2022

Quick Easy & A really good "find a dealer" system

5
Quick and easy They text you if you need to do anything after application so you don't need to keep logging in to a PC Payment was made to dealer really quickly meaning we could pick up our new vehicle ASAP Reviewed on: 22nd July 2022

Very easy and straightforward service

5
Always had good service, and excellent advice when required. Kept up to date and explained the processes to go through. Reviewed on: 22nd July 2022

Great company

5
Used this company several times now. Always had great customer service, always let me know of any changes or anything I needed to be aware of in plenty of time. Would recommend highly and have done so to many friends and family. Reviewed on: 22nd July 2022