Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Really helpfull

5
First response were really helpfull in assisting me to get finiance for a new car for work and worked with me to ensure my payments were taken on my payday so that I do not miss a payment best company that I have used so far Reviewed on: 22nd July 2022

Car finance

5
Very fast and efficient service, would recommend to snyone looking for finance Reviewed on: 22nd July 2022

Superb company to deal with

5
Currently on my 3rd car with first response staff are friendly easy to deal with and no problem seems hard to deal with Reviewed on: 22nd July 2022

Comp

5
Nothing is too much trouble for the agent's and very helpful Reviewed on: 22nd July 2022

Hassle free

5
After years of getting myself back on track I needed a more personal approach to financing my new car and have to say first response supported my brilliantly through the process and found me just exactly what I was lucking for Reviewed on: 22nd July 2022

100% recommend

5
This finance provider has been very supportive and was helpful throughout the entirety of me getting my very first car in finance, despite my credit score. I would 100% recommend this company. Reviewed on: 22nd July 2022

Best finance company ever

5
From initial contact to getting the bike was flawless they guys there are leg… wait for it endary LEGENDARY Reviewed on: 22nd July 2022

Friendly and helpful

5
The whole experience was pretty straight forward. Really helpful in sorting out any finance needs you have. Reviewed on: 22nd July 2022

First response a company that can help you get finance when nobody else will

5
As a company for getting finance for a car they are very helpful and understand peoples circumstances and as one of these customers when I need finance for a car it is always going to be my first stop because they financed me a car when nobody else would absolutely brilliant Reviewed on: 22nd July 2022

Highly recommend this company

5
I've always found first response to be reliable, excellent communication and outstanding manners. An extremely helpful company with great staff. Reviewed on: 22nd July 2022