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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

my car

5
quick and great to be with done every thing for me Reviewed on: 22nd July 2022

Best finance company

5
The best finance company by far they go the extra mile to get you the finance you need staff are very friendly 100% recommend this company Reviewed on: 22nd July 2022

Outstanding customer service

5
Since being with first response finance they have been brilliant and the customer service has been amazing they talk you through in a way that you can understand if you struggle with it so I’m very please :) Reviewed on: 22nd July 2022

Great company

5
Great company to deal with been with them twice now & never had any problems Reviewed on: 22nd July 2022

Highly recommend

5
Highly recommend, great customer service, great communication, very quick with the application and any questions! Reviewed on: 22nd July 2022

Great finance company

5
Used first response finance for two vehicles and would highly recommend. Super friendly staff and so helpful! Reviewed on: 22nd July 2022

10 out 10 company

5
Everytime I need finance I always come to this company straight forward with the paper work and affordable payments even if your struggling with payments they help you with a plan can't go wrong with the company Reviewed on: 22nd July 2022

Fantastic organisation

5
I search thoroughly looking for a finance company that would be able to assist me with financing a new car and first response gave me all the support needed the website was very easy to use to uploads documents! Customer service advisors were always willing to go the extra mile to fulfil my requests and answer all my questions! Will define be using their servicing when buying a new car Reviewed on: 22nd July 2022

Couldn't ask for more

5
Friendly, helpful, efficient and fit for purpose. You couldn't ask for an easier car finance system. I've used them multiple times Reviewed on: 22nd July 2022

Best finance company

5
Experience with this company I could not fault ,was quick and very friendly and down to earth with there finance explanation and would definitely recommend to all. Reviewed on: 22nd July 2022

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