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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Smooth and easy

Very smooth and easy process of applying for motorcycle finance with great help from the customer service at every step. I have used First Response Finance twice so far and I haven’t had a single problem. I can highly recommend the finance service provided by First Response! Reviewed on: 22nd July 2022

Friendly

Helpful helped me out after I crashed my motorbike Reviewed on: 22nd July 2022

Amazing Service

Honestly the best people they were so helpful even when i couldn't get the vehicle i wanted they stayed with me for a few months until it became available and made it super easy to get my vehicle within a day! Reviewed on: 22nd July 2022

Great company

First response have been amazing, they have gone above and beyond, when we had an issue with the vehicle we purchased, and had to have it changed, they went out of their way to make it as seem less and painless as possible for us to exchange the faulty vehicle and the finance, highly recommended Reviewed on: 22nd July 2022

Fast turn around

I bought a bike from a well established dealer at 16.30 on a Monday everything was sorted by the following morning and I picked the bike up at 13.30 the next day Reviewed on: 22nd July 2022

Excellent company and easy to deal with

Excellent company, easy to deal with, made my application process easy and fast. Reviewed on: 22nd July 2022

Very fast to set things up

Intrest rates are a bit high but when you havent got the cash its a good option Reviewed on: 22nd July 2022

Amazing company

Unfortunately my motorcycle was hit whilst parked. First response helped every step of the way. It felt like the cared more for my wellbeing and than the bike. I also had some issues with payments. Customer service was great and I was supported with this. I would 100 percent use again and cannot recommend enough Reviewed on: 22nd July 2022

Simply amazing

I tried so many other companies before first response and never gave me the time i got recommended by a friend to try first response and wow the service was simple amazing i had a car in a few hours i will be using this company ever single time i change mr car Reviewed on: 22nd July 2022

100% ok

100% ok 100% ok 100% ok 100% ok 100%ok 100% ok 100% ok 100% ok. Reviewed on: 22nd July 2022

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