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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Easy, convenient and hassle free.

The process is very easy. The online login to my account is easy to read and understand. Quick application process and never have to wait long to speak to customer service when required. Reviewed on: 22nd July 2022

very efficient

very good and helpful from start to finish,nothing was too much trouble Reviewed on: 22nd July 2022

Easy process start to finnish

Got the finance in place gave them details of the car I wanted they did their checks all went ok you can collect car whenever you want Reviewed on: 22nd July 2022

Easy company to deal with

Great service have had no problems at all would definitely recommend Reviewed on: 22nd July 2022

very easy simple prompt

very good service no messing with this company easy to deal with Reviewed on: 22nd July 2022

Amazing Car Financial Service

I was battling to get finance through my bank as the company they use to do credit check could not recognise me. I was in great need to purchase a vehicle and car sales dealership suggested First Response Finance. They made contact with me and after speaking with them they authorised my car finance, simple process, great customer service. They only paid the car dealership after I inspected the vehicle and was happy. If I ever need finance again will definitely use this company again :) Reviewed on: 22nd July 2022

Amazing customer services

Mark went above and beyond to find me a car perfect for me and made sure everything went smoothly to make it a fast hassle free experience. Amazing service. Reviewed on: 22nd July 2022

Friendly and proffessional

Friendly and caring service, listioner understood personal experiences and financial situation, quick and easy, would definitely recommend Reviewed on: 22nd July 2022

Quick simple reasonable and helpful

Very good company understanding reliable and great customer service been very helpful Reviewed on: 22nd July 2022

Very Helpful when you think that your score is low

I had to get a car in a hurry and sue to the pandemic I was having difficulty. First Response Finance could not have been more helpful to me or more caring. They are an asset to the finance industry. Reviewed on: 22nd July 2022

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