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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing Service

5
Honestly the best people they were so helpful even when i couldn't get the vehicle i wanted they stayed with me for a few months until it became available and made it super easy to get my vehicle within a day! Reviewed on: 22nd July 2022

Great company

5
First response have been amazing, they have gone above and beyond, when we had an issue with the vehicle we purchased, and had to have it changed, they went out of their way to make it as seem less and painless as possible for us to exchange the faulty vehicle and the finance, highly recommended Reviewed on: 22nd July 2022

Fast turn around

5
I bought a bike from a well established dealer at 16.30 on a Monday everything was sorted by the following morning and I picked the bike up at 13.30 the next day Reviewed on: 22nd July 2022

Excellent company and easy to deal with

5
Excellent company, easy to deal with, made my application process easy and fast. Reviewed on: 22nd July 2022

Very fast to set things up

4
Intrest rates are a bit high but when you havent got the cash its a good option Reviewed on: 22nd July 2022

Amazing company

5
Unfortunately my motorcycle was hit whilst parked. First response helped every step of the way. It felt like the cared more for my wellbeing and than the bike. I also had some issues with payments. Customer service was great and I was supported with this. I would 100 percent use again and cannot recommend enough Reviewed on: 22nd July 2022

Simply amazing

5
I tried so many other companies before first response and never gave me the time i got recommended by a friend to try first response and wow the service was simple amazing i had a car in a few hours i will be using this company ever single time i change mr car Reviewed on: 22nd July 2022

100% ok

5
100% ok 100% ok 100% ok 100% ok 100%ok 100% ok 100% ok 100% ok. Reviewed on: 22nd July 2022

Easy and reliable

5
Great finance company, helpful and all questions answered on the website or with customer service. Reviewed on: 22nd July 2022

A very good first response..

5
Excellent experience every part of the process was fast and efficient... Reviewed on: 22nd July 2022