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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Had problems with my dealership first response had no problems changing my car

5
Would only use first response as have not had a problem with them Reviewed on: 22nd July 2022

Best company to work with

5
Needed car finance asap and this company helped me very quickly and efficiently. Would definitely use them again Reviewed on: 22nd July 2022

Excellent service

5
Very accommodating and friendly. Reviewed on: 22nd July 2022

Great service

5
Have used them for years, always been so helpful, quick service good recommend dealers, nothing has ever been too much of a problem Reviewed on: 22nd July 2022

Amazing and frequently

5
When I passed my test first response finance helped me out massively securing my car Reviewed on: 22nd July 2022

How finance should be

5
They take the person into account not some computer algorithm, one size doesn't and never has fitted all. The 1st of fair finance! Reviewed on: 22nd July 2022

No hassle, easy car finance

5
Everything was so easy to do, no hassle and fair interest rates also. I am very happy with first response finance, and would definitely use them again Reviewed on: 22nd July 2022

The whole process from start to finish was made extremely easy!

5
This is the second car I have had on finance with this company. I felt the process was extremely easy and staff were very helpful in arranging it this. Reviewed on: 22nd July 2022

Excellent company

5
Excellent company been with them absolutely years very friendly and helpful staff. Its a real pleasure to take finance with them Reviewed on: 22nd July 2022

trouble free

5
From start to finish First Response were very professional and they explained the application process in an understandable language that I could understand , I found the online portion of the process very easy to do and I am not completely on point with computers so I did appreciate this and any queries I had were dealt with immediately ,this was a good experience for me and I salute the customer service staff for all their help. Well done First Response. Reviewed on: 22nd July 2022