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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

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4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First Response Finance - The Easy Option

I first came across First Response Finance when I was looking for a car online. Due to personal circumstances my credt rating wasn't great. First Response took all of that into consideration when offering me both finance and in helping me find a suitable vehicle through their recommended dealers. They also offer various repayment periods and I've found them to be very flexible in order to suit my budget I had tried a couple of other online lenders but although I was offered finance I found their business methods to be nothing short of harrassing, with constant phone calls and emails. None of that with First Response. They keep you up to date with your application and it's easy to keep track of how much is owed with your online account. They also offer the option of making extra payments to bring your balance down. If your payment date falls on a holiday they contact you to make sure that theres no issues regarding payment dates. This is my second time using First Response and I'm very happy with my decision to use this company. Reviewed on: 22nd July 2022

Friendly clear and reassuring team

Had vehicle finance with these found to be clear tranparent and friendly making journey a easy and happy one would recommend to others Reviewed on: 22nd July 2022

Fast and easy

A very straight forward provider who gave me finance when my options were limited. Reviewed on: 22nd July 2022

Great company couldn't have got my car without them

Fantastic company really friendly staff, they were so helpful in dealing with me. I would definitely recommend them. Reviewed on: 22nd July 2022

friendly, quick, professional and just there!

So easy to work with the people are all friendly, professional and explain everything to you so you fully understand what to do and happens next - i just trust them and think they are great to be a customer of them Reviewed on: 22nd July 2022

Amazing customer service

Ive used first response for a few years now and The Team always go the extra mile to help out absolutely cannot fault them Reviewed on: 22nd July 2022

Great firm

This company helped me when I was in a very difficult position trying to find it replacement car for one that broke down permanently. I would highly recommend their customer service even in difficult personal circumstances. They were very professional thorough and compassionate and very knowledgeable. Reviewed on: 22nd July 2022

Quality "No fuss" Finance.

Needed a work vehicle and came across first Responce Finance. Response was great. Finance affordable. Quality people to deal with. Overall Happy experience would recommend the all day long... Reviewed on: 22nd July 2022

Vehicle Finance

First Response were so easy to deal with. They go the extra mile to sign you up at a fair interest rate, I was refused finance by several companies but not First Response. Tell them truthfully your position they do all they can to get you on the road with the vehicle you have chosen I would definitely recommend them to anyone. Reviewed on: 22nd July 2022

Helpful

Got things in place swiftly and good communication since Reviewed on: 22nd July 2022

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