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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very professional and on the Ball

5
Bought a motorcycle from a well known dealer and because I used First Response on numerous occasions I set up the finance through them instead of the dealership finance. Got everything in place and received my motorcycle the next week. When I got the bike it had a fault and had to return to the dealer. I phoned First Response and told them the situation who were right on the case helping me resolve the issues with the dealership. Unfortunately I had to get a refund and cancel the agreement which First Response helped me with, phoned me when they said they would and where courteous and professional at every step. Very happy with their service. Stuart Cook. Reviewed on: 22nd July 2022

Great company

5
Very fast and very polite and professional service with first response Reviewed on: 22nd July 2022

Best company

5
Fantastic company couldn’t get help with anyone eles as I got really bad credit but these guys helped me get my dream car an even when I couldn’t afford my payment one month did everything they could to help me pay it thanks again guys recommending to anyone an everyone to go these guys brilliant job they do Reviewed on: 22nd July 2022

Amazing

5
People are always nice and polite x Reviewed on: 22nd July 2022

Quick and easy

5
First response got me sorted in minutes. No hastle, and no problems. Reviewed on: 22nd July 2022

Very helpful

4
Very helpful and they go out of there way to get your finance Reviewed on: 22nd July 2022

Best company ever

5
I bought 3 cars with them and absolutly no issues. Simply the best Reviewed on: 22nd July 2022

Excellent communication

5
They have great communication when cooperating with them and provide a good service, they get things done quickly too. Reviewed on: 22nd July 2022

Best company I've been with

5
I have already recommended them to numerous friends and family, they are always willing to help, when my car broke they helped liase with the garage to get it fixed I literally could not fault them Reviewed on: 22nd July 2022

Fast friendly and helpful

5
Got me sorted out in one phone call . The service provided is excellent and stress free. It was so easy I had my finance in place ready to go the night before I went to purchase my car Reviewed on: 22nd July 2022