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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great team fantastic support

2nd car now with FRF, always friendly and helped alot during difficult times, can't thank them enough, Reviewed on: 22nd July 2022

Fast, Friendly & Easy to Deal With

When other finance companies turned me down in 2018, I was so pleased that First Response were able to help. Since then I've used them time after time, and have already recommended them to friends and family for their car finance. Highly recommended!! Reviewed on: 22nd July 2022

Easy to use

Applied for car finance . Was accepted in less than an hour. Had my car the next day. Excellent service. Friendly service Reviewed on: 22nd July 2022

Brilliant company easy to apply and easy to find a car

My credit score wasn’t the best and they still helped me with the car I wanted in no time would recommend and there team are there to help if you have any problems Reviewed on: 22nd July 2022

Car finance

Fantastic customer service, spoke to a human all the way through the process and was clear and concise with their process. Reviewed on: 22nd July 2022

Great company

Brilliant communication from a great customer service team Reviewed on: 22nd July 2022

Professional Financial Support

They bent over backwards to help me get finance for a car. My father had passed away and his disability car had to go back which I drove, so I desperately needed a car for work. They were approachable as well as easily contactable. It didn't take too long before I heard I had been accepted. Happy Days!! Reviewed on: 22nd July 2022

Very helpful

Very helpful and I am a returning customer who has had previous finance with first response Reviewed on: 22nd July 2022

Fantastic service

I had bad credit and was in need of a car . Got in touch with first response and now driving with a fab car thank you first response. Reviewed on: 22nd July 2022

Amazing

Truly helped when no one Wendy could. Reviewed on: 22nd July 2022

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