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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant and first class company

All done over the phone paperwork received in a matter of hours signed sealed and completed within 24 hours brilliant Reviewed on: 22nd July 2022

Fast friendly and faultless

I have bow got my 2nd car with first response and i can honestly say the service is second to none, its fast, friendly and faultless. I cannot rate them enought. I have already recommended them to multiple people and would do so again. Out of the finance companies i had spoken to they went above and beyond! FRF are one of a kind. Reviewed on: 22nd July 2022

Brilliant would so recommend

I think these guys are brilliant, I would have been lost without them.....I have a bad credit due to past issues with a car finance when my car was wrote off... I applied and got two nos due to them just looking at my credit where first response called first to talk about my credit first before making their decision...... they asked about why and how I think I could keep up with payments made sure that things would b OK for me and then made their decision to help me and then said they also help trying to build peoples credit that have had bad credit...... so now I have a new car which I wouldn't have had and been stuck without and I have a way of building my credit again as they gave me a chance where others have just not offered....... thanks first response Reviewed on: 22nd July 2022

Efficient and helpful

I was given guidance all the way through the long and sometimes arduous journey when trying to choose the right car. I was given the best advice possible on each car I chose and made to feel that my concerns or worries were validated. Obtaining finance was not stressful at all and once again given the best options and was well Informed every step of the way. Reviewed on: 22nd July 2022

Fantastic service

The lady who helped me on the phone was very nice and helpful and she stayed on the phone with me until she sorted out all aspects with the car dealer. She made sure that I was getting a test put on before purchase and was thorough. Great service Reviewed on: 22nd July 2022

Easiest way to finance a vehicle!

Quick and easy, 1 simple phone call and away you go! Helpful staff Reviewed on: 22nd July 2022

Excellent

Never had any issues one of the best financ company’s out there Reviewed on: 22nd July 2022

Best Fiance company.

Needed a Fiance for my motorbike and I found these guys through my local Dealer and I must say for a new 1st customer. They are amazing people, good prices and amazing social skills and understanding. 100000% recommended Reviewed on: 22nd July 2022

Great customer support

Brilliant company with a great support team. Helped me every step of the way through changes of circumstances which many companies turned a blind eye to. Reviewed on: 22nd July 2022

Amazing, saved my families needs

First response gave me a chance when no other company would, I was in desperate need of a car and they assisted NO END to ensure our needs were met, fast forward 2 years the car we got broke down so went to another dealer and was helped again in dire need this company stepped up to help us step out. Thank you Reviewed on: 22nd July 2022

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