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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Process was easy and customer service is really good and efficient

If you struggle with credit, which I did these are brilliant at lending without making you feel embarrassed. Great service very efficient and I got a great car Reviewed on: 22nd July 2022

First response finance

Great company 1st class service I would recommend to everyone Reviewed on: 22nd July 2022

Amazing

Very helpful to accommodate everyone's needs! And always finds easy solutions to any problems you may face! Very good company Reviewed on: 22nd July 2022

Amazing service

I’ve used this company 3 times now to purchase a new car wouldn’t use any other finance company they are so helpful and friendly Reviewed on: 22nd July 2022

Friendly efficient staff

Have used twice now, always found staff friendly and helpful and sorted things out quickly, Would highly recommend Reviewed on: 22nd July 2022

Highly recommend

I have a car on finance through this company and have never had a problem, I have bad credit and they were still able to assist with this, very fast with getting all documents sorted and getting things done. Reviewed on: 22nd July 2022

Best about

First response are just the best about its so handy with the app no messing about 100% would recommend them.. Reviewed on: 22nd July 2022

Thoughtful considerate professional

My experience with first response was fantastic staff are so professional yet thoughtful and considerate. They were a great help from start to finish. Even after sorting out financing and helping you source the right car. Any time you call you don’t feel like a bother or inconvenience. I recommend them thoroughly. Keep up the good work.. Reviewed on: 22nd July 2022

Super easy experience

Haven't had to contact a lot but whenever I have the customer service has always been super easy and understanding. Always polite, call waiting time is never long. Would definitely recommend. Reviewed on: 22nd July 2022

Absolutely fantastic

Got my finance application sorted in minutes. Absolutely no problem. Excellent service Reviewed on: 22nd July 2022

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