Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6932)

Superb company to use

5
I couldn't fault them, they made everything so simple they even provide a list of car dealers they work with to make that choice easier. They deal direct with the dealership. The only thing that you need to do is test drive your car, they deal with everything else. Great company I would recommend this company to finance your next purchase. Reviewed on: 22nd July 2022
Paul's avatar
Paul

First Response

5
Having not had any finance in a number of years, the call handler was very nice. Wasn't judgemental of me when I was answering all the questions. First Response has tailored my repayments to suit exactly when my wages are going in. This is so helpful as I'm not tied to a date once a month. My call handler was very professional and I had a laugh with him as I wasn't always at home when he called. I didn't actually go for the first car that I applied for, but they were patient and waited with my approval until I found the right car for me Reviewed on: 22nd July 2022
Kelly Galbraith 's avatar
Kelly Galbraith

Excellent company

5
This is my second term with the company excellent staff very helpful , always on hand to help with great rates I would recommend them to my friends and family at any time number one ,with me . thank you . Reviewed on: 22nd July 2022
David Small's avatar
David Small

Great all rounder

5
These guys are FAST at sorting your application! Telephoned them a few times as I wanted clarity, no wait time and very helpful and polite staff! Seem well run and on the ball. Interest rate was a bit higher than Id like but maybe thats me and a sign of the times! All in all a good all-rounder with no stress to drive away in my new car. Reviewed on: 22nd July 2022
Phil Talbot's avatar
Phil Talbot

Best car financing company in uk

5
Very helpful in all aspects of buying a car have used them in buying my last 4 cars no faults what so ever Reviewed on: 22nd July 2022
kennethmcgarvey's avatar
kennethmcgarvey

Absolutely amazing service!

5
From start to finish the whole process was so quick and simple and I was in my new car within days! They understand every single circumstance your dealing with in life. They take the time to ensure your feeling yourself. First Response Finance are brilliant and deserve a 10/10 from me. I would quite happily buy another car from First Response without a doubt! as it was genuinely my First Response and the best decision I made entering into an agreement with them. Brilliant customer service and brilliant conduct! Couldn’t be more grateful and happy that I’m actually involved in a company that cares. Reviewed on: 22nd July 2022
Stephanie Tickle's avatar
Stephanie Tickle

Excellent service

5
Have dealt with this company for many years, hassle free, brilliant customer service would recommend this company. Reviewed on: 22nd July 2022
Lynn Pringle's avatar
Lynn Pringle

Great service

5
I have car finance through first response and they were very helpful as I had bad credit in the past and they managed to help me get what I need to get back on the road thanks for a great service. Reviewed on: 22nd July 2022
Ross Pettie's avatar
Ross Pettie

Highly recommend

5
Very good company never had any problems Reviewed on: 22nd July 2022
Charlotte Perry's avatar
Charlotte Perry

No fuss ,quick reply

5
I’ve used this company twice now and both times they were extremely easy to deal with and the response time is always brilliant. Professional and friendly in all correspondence Reviewed on: 22nd July 2022
Cilla Guy's avatar
Cilla Guy

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill