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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

AMAZING COMPANY

5
they are a fantastic and friendly company i dont have the greatest credit history they treated me bassed on my current circumstance not my credit history this allowed me to finance my current vehicle i wont be going anywhere else in future they are a great company Reviewed on: 22nd July 2022

Best fiance company ever

5
Iam satisfied with the jobs they gave me and the help to help me with my finance Reviewed on: 22nd July 2022

Excellent finance provider

5
Clear communication and quick payments for 3 vehicles I've financed through First Response Finance. Reviewed on: 22nd July 2022

First Response Finance

5
Very happy with the service and assistance offered by First Response Finance, simple applying process. Find the right car, let them know the details and Finance details arranged the same day.. Reviewed on: 22nd July 2022

Support and understanding

5
Customer service team always readily available and in particular when I had some difficult personal issues they were very supportive throughout Reviewed on: 22nd July 2022

Brilliant company

5
So helpful from the start making sure wee got the correct payment plan especially when I could understand the sums when picking plans he took the time out to explain and help me decide the best option for me very friendly and kind Reviewed on: 22nd July 2022

Professional, friendly, fast!

5
great team at FRF, courteous, friendly with no judgement if they can help you they will and always polite and helpful at all stages! Reviewed on: 22nd July 2022

Good one

5
I have had no trouble from them there there to help out when I need it I have a car and I bike Finance with them I’m happy to us them agin and a agin and be happy to tell people about them witch I have so they should get this hands down Reviewed on: 22nd July 2022

Absolutely fantastic

5
Finance in place within 24hrs . Fantastic from the get go Reviewed on: 22nd July 2022

Well organised

5
Always out to help and very responsive, would recommend a friend, staffs are always out to suggest ways of repayments. Reviewed on: 22nd July 2022