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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7985 reviews)

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4.88

Based on 7,985 reviews, last reviewed 14th Jul 2026

50850% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick decision, good value car finance. Quick decision, good value car finance. Reviewed on: 14th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7985)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Made applying for a car and chosing one simple and hassle free

Great company and great customer service,quick and stress free Reviewed on: 22nd July 2022

Very helpful

I've used First Response for my car finance and for motorcycle finance and have been very impressed. I have also recommended them to my partner who is currently going through the process on a new scooter with them. Reviewed on: 22nd July 2022

Amazing

Went above and beyond to find a way to get be the best loan and apr pay back rate given my credit Reviewed on: 22nd July 2022

Fantastic service and excellent customer support

Such a very friendly service always ready to help again absolutely fantastic this is my 5th car financed by first response and never had a problem cannot praise you enough Reviewed on: 22nd July 2022

Best by far

I have been using first response for over 11 years and wouldn’t go anywhere else. They have extremely good customer service, quick paying and will help you if you need to reduce payment which we had to do a few years ago as my husband lost his job. Reviewed on: 22nd July 2022

Excellent service easy to set ip

From beginning to end everything was easy to understand and every part of my application was restless free would definitely recommend to friends and family. Reviewed on: 22nd July 2022

Nice & easy

I have now had 3 cars through first response finance always very easy to arrange Reviewed on: 22nd July 2022

Reasonable company

Good rates good customer service very good to deal with problems Reviewed on: 22nd July 2022

The best

Had my finance with these for a while now, had problems with the first car I got with finance and they sorted everything out, including a new car and even refunded payments made on the faulty one, 100% reccomend Reviewed on: 22nd July 2022

We everyone else said no

My first finance was for a small van and after paying back half they allowed me to re finance for something else even when I had issues the let me spread a missed payment excellent customer service Reviewed on: 22nd July 2022

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