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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Customer focused faultless service!

5
These guys have been absolutely fantastic! Such down to earth happy to help staff, everything is so easy to set up and manage and nothing is too much trouble. The warm personalities of the staff immediately relax you, and I've never had a question go unanswered. Very happy with my experience. Thank you. Reviewed on: 22nd July 2022

they helped me

5
i was trying to get a new car but my credit was not the best but these guys helped me and i got my car when every other company would not they set a good repayment plan over a good time with easy to mange repayments also they always answer the phone to assit in any quries would highly recommend thank you Reviewed on: 22nd July 2022

Great company

5
Used them twice in a row now and not had a problem with them and there customer service is outstanding nothing never a problem. Reviewed on: 22nd July 2022

Finance at its best

5
Clear information good rates and fits the person not the person has to fit the product Reviewed on: 22nd July 2022

N

5
Bb. Reviewed on: 22nd July 2022

Very helpful in getting it completed

5
A very friendly approach to sorting my car finance out and very accomodating in helping me with the best repayment plan Reviewed on: 22nd July 2022

Outstanding

5
Dealt with this company twice , I can honestly say they are the easiest company ever. No issues at all, all communication is clear and quick. Can speak to an actual person when you call and don't have to wait ages to speak to someone. I would 110% recommend this company and will use them again. Reviewed on: 22nd July 2022

Very professional

5
I am very happy that I chose First Response Finance. I found them to very fair and very professional. I would recommend them to anyone looking for car finance Reviewed on: 22nd July 2022

Excellent

5
Wouldn’t go any where else very helpful Reviewed on: 22nd July 2022

Best finance company I have ever dealt with.

5
This is my second car financed through First Response Finance. I felt comfortable and happy to keep working with them . Good customer service , easy to deal with and always transparent. They deal with request as quick as possible. Reviewed on: 22nd July 2022

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