Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 6,930 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
Tez's avatar
Tez
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6930)

Brilliant customer service

5
I am now on my second finance with first response staff are always helpful and friendly any problems get sorted quickly and efficiently Reviewed on: 22nd July 2022
Harry Beaton's avatar
Harry Beaton

Fantastic customer service

5
Simple easy and affordable with excellent customer service Reviewed on: 22nd July 2022
Susan Lunnon's avatar
Susan Lunnon

Excellent

5
I have been with first response for some years and they are always polite, helpful, go out of there way to get the right deal. Never even thought of going with someone else. Reviewed on: 22nd July 2022
Maxine's avatar
Maxine

Quick, easy and reliable.

5
I honestly couldn't believe how quick and easy it was to sort my car finance. Got the car I love and the deal I could afford. Big thumbs up Reviewed on: 22nd July 2022
Julie Armstrong's avatar
Julie Armstrong

Very reasonable!

5
When I thought no one would accept my bad financial background first response did ! Reviewed on: 22nd July 2022
craig_maughan@hotmail.co.uk's avatar
[email protected]

Always supportive to needs

5
No matter who you speak to, they are always helpful and understanding :) definitely recommend them Reviewed on: 22nd July 2022
Ruth Cadwallader's avatar
Ruth Cadwallader

Awesome company

5
First response helped me get my car on finance after my business went under and I had bad credit in 2013. And I have been with them ever since. There not the cheapest car finance company but there customer service is excellent and every time I re finance I get better APR and I’m on my 5th car with them now Reviewed on: 22nd July 2022
Mike 's avatar
Mike

Friendly, caring and efficient finance company

5
I was able to get a new car when other companies were not willing to accept me. First Response Finance had a chat with me to understand my situation and took my story into consideration when making a decision rather than just replying on a computer decision. I will always be thankful for that. When I have had to speak with them, they have been friendly and caring. They are also efficient in the way they work Reviewed on: 22nd July 2022
K E's avatar
K E

Greatest

5
They was very fast response the team was very very helpful. They could manage to give the decision in time. Great service Reviewed on: 22nd July 2022
Miguel duarte Porto rui's avatar
Miguel duarte Porto rui

Brilliant company

5
I’ve had them for over a year now and they are brilliant, if I ever have an issues etc they are always happy to help, no long waiting times either. Very easy to apply and very quick with an answer even with poor credit. Reviewed on: 22nd July 2022
April bexson's avatar
April bexson

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill