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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

Great

5
Great service, friendly staff, no problems. Thanks Reviewed on: 22nd July 2022
Bramble 's avatar
Bramble

Best finance company I have dealt with. First class customer service

5
From first phone call everything is done so professional. Fantastic service too Reviewed on: 22nd July 2022
Ian Florence 's avatar
Ian Florence

The best!!

5
I've been a customer of first response finance for a couple of years, thanks to them I've been able to purchase 2 cars without too much hassle. Very professional service, friendly staff and extremely comprehensive whenever you have a certain circumstance. Reviewed on: 22nd July 2022
Raquel Santos 's avatar
Raquel Santos

Got a loan in a day

5
These was brilliant I got help straight away with my bad credit and been with them since manged to get the car I wanted and was so happy Reviewed on: 22nd July 2022
Tracy steers's avatar
Tracy steers

Brilliant customer service

5
I am now on my second finance with first response staff are always helpful and friendly any problems get sorted quickly and efficiently Reviewed on: 22nd July 2022
Harry Beaton's avatar
Harry Beaton

Fantastic customer service

5
Simple easy and affordable with excellent customer service Reviewed on: 22nd July 2022
Susan Lunnon's avatar
Susan Lunnon

Excellent

5
I have been with first response for some years and they are always polite, helpful, go out of there way to get the right deal. Never even thought of going with someone else. Reviewed on: 22nd July 2022
Maxine's avatar
Maxine

Quick, easy and reliable.

5
I honestly couldn't believe how quick and easy it was to sort my car finance. Got the car I love and the deal I could afford. Big thumbs up Reviewed on: 22nd July 2022
Julie Armstrong's avatar
Julie Armstrong

Very reasonable!

5
When I thought no one would accept my bad financial background first response did ! Reviewed on: 22nd July 2022
craig_maughan@hotmail.co.uk's avatar
[email protected]

Always supportive to needs

5
No matter who you speak to, they are always helpful and understanding :) definitely recommend them Reviewed on: 22nd July 2022
Ruth Cadwallader's avatar
Ruth Cadwallader

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