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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent.

Great service from this company. Reviewed on: 22nd July 2022

Fantastic company

I have been with first response for almost 8 yrs and i wont leave because they are fantastic always quick to respond helpful and all call handlers are polite and knowledgeable. Reviewed on: 22nd July 2022

Very helpful and fast

Great company, very helpful and fast. Reviewed on: 22nd July 2022

Excellent

Excellent service and a company that genuinely cares for their customers. Reviewed on: 22nd July 2022

Outstanding finance company

Outstanding finance company, always at the end of the phone if I have any queries. They always make sure I understand what’s been said in phone conversation or if I have any doubts they don’t hesitate to explain it again. 10/10 for service, highly recommended anyone taking finance out with them, you won’t be disappointed Reviewed on: 22nd July 2022

5 star service

Great company fast application really helpful with all aspects can’t thank them enough Reviewed on: 22nd July 2022

First class service ;)

Hassle free finance organised without fuss. ;) Reviewed on: 22nd July 2022

First Class Service

I couldn’t recommend First Response Highly enough. Fast and efficient decision making. Customer services are the most friendly, polite helpful people I’ve come across. Reviewed on: 22nd July 2022

Happy with First Response

I have been with First Response for quite a few years now and they always give me a brand-new vehicle every three years without fail I will continue to use them for future purchases I just took delivery of my brand-new vehicle a few weeks ago the best finance company Reviewed on: 22nd July 2022

Perfect

Couldn’t ask for a more professional, fast acting finance provider. Reviewed on: 22nd July 2022

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