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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Perfect

5
This was my first experience with a car loan. Calm, perfect and individual approach to the client Reviewed on: 15th June 2022

Would recommend to anyone

5
The customer Service is outstanding, willing to help with anything (money worries ect.) Always understand your situation and do everything they can. Reviewed on: 15th June 2022

great customer service

5
The application is quick and staff are polite and great customer care Reviewed on: 15th June 2022

Brilliant company

5
They are very helpful and have brilliant team of people who go out there way to help you to get the car you want. I keep coming back and using thes guys would not use anybody else's Reviewed on: 15th June 2022

First Class customer Service

5
I contacted First Response to see if they could help me finance a new car, my credit history was very bad due to personal issues in the past. They took everything into consideration and approved my loan, I am now a few months off finishing my loan, every time I have had to contact them to discuss various things i have had 1st class service, they always know what do do and how to help. What more could anyone what. Thank you again for helping me! Reviewed on: 15th June 2022

Excellent company amazing staff

5
I'm on my second car finance with this company and they are such amazing people how they help you from start to finish of your application. I recommend them to all my friends, family and anyone who wants a to take out car finance. Keep up the excellent work guys Reviewed on: 15th June 2022

Most definitely

5
Had no problem getting a car with this company Reviewed on: 15th June 2022

Amazing Service Always

5
Great customer service! Always wanting to help. Reviewed on: 15th June 2022

Very good company

5
Had 4 cars and a bike on finance with I’m a valued customer of there’s a brilliant company the staff friendly always willing to help never let me down fast and efficient fully recommend to anyone great service so if you want finance for a car or bike there the company to go for 100 percent Reviewed on: 15th June 2022

Excellent service

5
They are a very helpful company. No hassle and easy to speak with. Reviewed on: 15th June 2022

Review First Response Finance: Car finance now

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