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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7984 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7984)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Service

Absolutely Reviewed on: 22nd July 2022

Given a chance

First response finance gave me the chance to own my own vehicle while on an IVA, other lenders wouldn't give..thankyou.. Real finance for real people.. Reviewed on: 22nd July 2022

Friendly Efficient Helpf

Had yo phone to inform car had been written off. They were ever so helpful and understanding, advising what to do. Organised a new loan quickly. Reviewed on: 22nd July 2022

Brilliant service.

They were great from start to finish. Returned every call and helped where they can. Would highly recommend Reviewed on: 22nd July 2022

All income accepted

I had a poor credit history but first response looked beyond that and delivered a 1st class service Reviewed on: 22nd July 2022

Amazing! Provided me with a amazing support and credit!

Thanks to first response finance I was able to purchase a car, I am also on bennefits and was accepted! Awesome customer support! Would absolutely recommend first response! Jon Reviewed on: 22nd July 2022

Straightforward Process

No hassle. Straightforward application process. Quick decisions Reviewed on: 22nd July 2022

Best of the rest

I have had two finances with them and I can’t be happier as they are really supportive and easy to deal with. Highly professional and go above and beyond Reviewed on: 22nd July 2022

Easy no hassle

Efficient and Easy no hassle straight forward finance the call handlers help you through just upload the documents that they require when you go to the garage all straight forward you sign ahead they release the money very quickly to the garage Reviewed on: 22nd July 2022

Fast and easy to deal with

I have purchased 2 vehicles so far with first response. Both times we were dealt with quickly and it was so easy. Would definitely use them again in the future if needed. Reviewed on: 22nd July 2022

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