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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant company and the staff are all lovely

Brilliant company, staff are all lovely and very helpful, would highly recommend Reviewed on: 23rd August 2021

Quick and friendly

Quick and friendly When I had issues with car dealer they were very supportive Reviewed on: 23rd August 2021

Great & efficient

Great & efficient car finance, super to deal with Reviewed on: 23rd August 2021

The most straight forward finance company around

After search through various finance companies i cam across First Response, and it was relief when there systems were so simple to use and more importantly understand. Since then it has been great even down to there communications which i was surprised when i got a text telling me my payment was going to fall on a bank holiday and if needed i could call to rearrange, never had this kind of service even from high street banks. First Response...First Class! Reviewed on: 23rd August 2021

Bike/Car Finance

I used them when i had to get a car and i have just got my partners moped. The repayments are affordable and u can choose what date and day they can take the money from your account Reviewed on: 23rd August 2021

3rd car from them

I’m on my 3rd car from first responce finance they are nice understanding people always willing to go the extra mile to help out Reviewed on: 22nd August 2021

Great service, low prices

After a year with First Response Finance I'm happy to renew with them again. First Response Finance have really good car insurance pricing, great customer service and they are always available. They are the best choise for me! Reviewed on: 21st August 2021

Excellent customer support and services

They provided the right finance product for my needs and i was able to buy and drive away my new car in very short time. And they gave me also good advice on what to buy. Reviewed on: 21st August 2021

Simple, efficient and friendly

I didn't think I'd get finance, but they not only found me a good deal, they made the whole experience so easy and stress free. It took less than a week from the initial query, to picking up my new car. Would highly recommend this company! Reviewed on: 20th August 2021

Amazing service from all staff

I have been with this company for 6 years and had 2 cars from them, they are so helpful and always willing to go the extra mile. Reviewed on: 20th August 2021

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