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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Prompt and fair

Had a quote within seconds of applying for finance and was driving away in the car of our dreams within four days. Previously bad credit scores weren’t used against me and for the first time in a long time I felt Unjudged and human! Reviewed on: 22nd July 2022

Hard times

The only company that would give me finance at the time when I needed a vehicle to get to a job opportunity far away after being made redundant, cant say a bad word about them Reviewed on: 22nd July 2022

Great company

Well look after and great customer service staff. Reviewed on: 22nd July 2022

Brilliant company

Very pleasant staff and very helpful Reviewed on: 22nd July 2022

Outstanding

Fast and easy service would highly recommend Reviewed on: 22nd July 2022

Great

I’m on my 5 vehicle with first response and always been a great and easy process, Have recommend them to many friends who are also very happy with them. Reviewed on: 22nd July 2022

Amazing

Quickly response to attend customer Reviewed on: 22nd July 2022

Great service, quick and efficient

Couldn’t fault the customer service. Very attentive to all enquires and easy to get through to. The online portal and customer service line makes it easy to manage my finance contract. Reviewed on: 22nd July 2022

Excellent

Even with poor credit they accepted me.am now on my my 2nd agreement customer service is brilliant I would highly recommend Reviewed on: 22nd July 2022

Good

Very happy with service happy with payments happy with follow ups Reviewed on: 22nd July 2022

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