First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7972 reviews)

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4.88

Based on 7,971 reviews, last reviewed 11th Jul 2026

50150% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Need a car quick, had all finance sorted within an h... Need a car quick, had all finance sorted within an hour Reviewed on: 11th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7972)

Customer service was great!

Customer service was great! 10/10 couldn’t do enough for me Reviewed on: 4th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

Great customer service

Great customer service from start to finish! Explained everything well. Perfect. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

Everything was simple Lovly people

Everything was simple Lovly people Reviewed on: 4th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

It was a very smooth process and the rates are very...

It was a very smooth process and the rates are very fair Reviewed on: 4th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 4th June 2026

They have been brilliant throughout my entire financ...

They have been brilliant throughout my entire finance journey and just so helpful. I couldn't get finance and they stepped up for me. Mollie was so attentive and understanding to my personal circumstances. Reviewed on: 4th June 2026