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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7811 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7811)

Helped when I needed it most

Like most the struggle of getting a new car was hard for me- I had run my previous car into the ground due to the mileage I use for work as a home care manager- First Response Finance accepted me on my income not my past credit history which was rather dire. They were quick and very good with communications. The whole process took only a matter of days before I was on the road again in my new Mokka Reviewed on: 22nd July 2022

Brilliant service

I was unsure if I’d be accepted with First Response finance. Once I was approved they explained everything to me perfectly clear. I spoke with multiple people from the company and each time I was amazed at how they dealt with my queries. I was always updated. I had an issue with the first motor company I looked at buying a car with and I let first response finance know that I was unhappy with the motor company’s dealings with me. First response finance ensured me that if I was not happy with the motor company, I could change to a different one. They dealt with the motor company on my behalf and informed them I would not be purchasing a car with them. I found an alternative motoring company and was extremely grateful for how they helped me make this happen. Reviewed on: 22nd July 2022

Very good company having been with them for about 10 years

Never had a problem could always talk to someone if needed very helpful and have recommended to friends and family Reviewed on: 22nd July 2022

Very helpful, understanding of student address circumstances

Took student address circumstances into consideration. Understanding of bursaries and other non-typical income. Flexible with term lengths. Reviewed on: 22nd July 2022

Excellent service

I'm now on my second car financed with first response, really easy application process on their app and super fast decision . Highly recommended. Reviewed on: 22nd July 2022

Efficient great car finance

Extremely quick helpful and very informative. Had great communication and fantastic service Reviewed on: 22nd July 2022

Absolutely first class Finance Company!

When dealing with "First Response" Finance Company 1 year ago, we found them to be very professional in their approach to their customers and nothing was too much trouble in dealing with us and getting us to understand everything very clearly! I thoroughly recommend "First Response" Finance Company to anyone who wish to use them. With very best regards, Mrs Shirley Griffiths. Reviewed on: 22nd July 2022

Fantastic company

I have recently purchased my second car through first response finance, having had no problems with using this company I have used them a second time round.. fantastic support all the way through application and finally purchasing vehicles, would highly recommend.. Thank you for your continued support and will definitely be using again in the future Reviewed on: 22nd July 2022

Happy to be with you

Can't go wrong. Help you as much as they can Reviewed on: 22nd July 2022

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First Response Finance: Car finance reviews

85000% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7811)

Helped when I needed it most

Brilliant service

Recommended

Very good company having been with them for about 10 years

Very helpful, understanding of student address circumstances

Excellent service

Efficient great car finance

Absolutely first class Finance Company!

Fantastic company

Happy to be with you

Review First Response Finance: Car finance now

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