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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6934)

5 stars all the way

5
From start to finish all my finance applications have been done with no hassle. From finding my car to organising the finance was done in a matter of hours. Have used this company to purchase my last 4 cars and will continue to use them in the future Reviewed on: 13th August 2021
Andrea Stoneman's avatar
Andrea Stoneman

Fantastic

5
Very easy to talk to , fast and reliable . Very polite . Thankyou Reviewed on: 13th August 2021
Janine 's avatar
Janine

Brilliant

5
This is my second finance contract with this company they have been brilliant both times Reviewed on: 13th August 2021
Lee Beattie's avatar
Lee Beattie

Car finance

5
Can not fault this company. The process was so easy and all online. Keep me up to date with what was going on. Will definitely use them again Reviewed on: 13th August 2021
Gary mason 's avatar
Gary mason

Each time I have had to get a new car they have been quick to deal with my requesy

5
I have had to have a couple of cars in the last year and 1st response have dealt with this efficiently and have endeavored to help out in unusual circumstances and they have dealt with them extremely quickly very help and excellent customer service Reviewed on: 13th August 2021
Lee's avatar
Lee

Application Heaven!

5
I had bought my own little car the week before applying for finance. The day I collected it, I was sat applying for insurance when someone hit it and drove away. I wasn't insured as I was literally sat on the phone to them there and then so you can imagine how upset I was. A week later I applied for finance (last October) and the process was just flawless. The staff were on hand to provide all the answers to my questions. I had. a change of heart with a dealership and they stepped in and changed everything over without an issue. They kept me up to date and gave me plenty of options. I will never use another finance company ever again. FRF - you are absolute diamonds! 5 ***** After the issue with the car and a long illness, I got my dream car and I could not be happier ♥️ Thank you so much Reviewed on: 13th August 2021
Nichola Urmson's avatar
Nichola Urmson

Excellent

5
Very quick in responding and finance quickly paid. Reviewed on: 13th August 2021
Herbert Kunyarimwe's avatar
Herbert Kunyarimwe

No qualms response

4
This company really bears its name in their service delivery! First Fast and Responsive, but also legally compliant Reviewed on: 13th August 2021
StPatrick's avatar
StPatrick

Great service no hassle

5
Prompt friendly service delighted with it all. Highly recommend. Reviewed on: 13th August 2021
stephanie Armstrong's avatar
stephanie Armstrong

I didn't find any problems applying quick decision and very helpful

5
Highly recommend First Response Finance. Reviewed on: 13th August 2021
R Wilkinson 's avatar
R Wilkinson

Review First Response Finance: Car finance now

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