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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Easy company to deal with

Quick, easy, efficient company to deal with Reviewed on: 22nd July 2022

my car

quick and great to be with done every thing for me Reviewed on: 22nd July 2022

Best finance company

The best finance company by far they go the extra mile to get you the finance you need staff are very friendly 100% recommend this company Reviewed on: 22nd July 2022

Outstanding customer service

Since being with first response finance they have been brilliant and the customer service has been amazing they talk you through in a way that you can understand if you struggle with it so I’m very please :) Reviewed on: 22nd July 2022

Great company

Great company to deal with been with them twice now & never had any problems Reviewed on: 22nd July 2022

Highly recommend

Highly recommend, great customer service, great communication, very quick with the application and any questions! Reviewed on: 22nd July 2022

Great finance company

Used first response finance for two vehicles and would highly recommend. Super friendly staff and so helpful! Reviewed on: 22nd July 2022

10 out 10 company

Everytime I need finance I always come to this company straight forward with the paper work and affordable payments even if your struggling with payments they help you with a plan can't go wrong with the company Reviewed on: 22nd July 2022

Fantastic organisation

I search thoroughly looking for a finance company that would be able to assist me with financing a new car and first response gave me all the support needed the website was very easy to use to uploads documents! Customer service advisors were always willing to go the extra mile to fulfil my requests and answer all my questions! Will define be using their servicing when buying a new car Reviewed on: 22nd July 2022

Couldn't ask for more

Friendly, helpful, efficient and fit for purpose. You couldn't ask for an easier car finance system. I've used them multiple times Reviewed on: 22nd July 2022

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