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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Great to deal with, real people, not algorythms.

5
Most hassle free finance I've been through, very helpful and understanding, well recommended. Reviewed on: 13th August 2021

2nf Time Customer

5
First Response Finance Customer Service were excellent to deall with. Process was all sorted in a matter of hours from getting accepted to collection of car. As a second tr customer I have only ever had good experiences with them. Reviewed on: 13th August 2021

Good company

5
Great response from the team. Very helpful been with them for years Reviewed on: 13th August 2021

Mint service

5
The service is next to none! Integrity confidence and were fantastic with me every time with my tears my anger every step ypu called me and made sure I was okay I cannot fault your service just mint. Reviewed on: 13th August 2021

Wood definitely recommend

5
I have been a customer off first Response car Finace since 2013 I can’t fault them they taken care of me when it comes to change my car they all ways happy to help very very friendly people always help full I have never had eney problems at all big thank you to the customer service four me the are they are a very good company thank you again Reviewed on: 13th August 2021

Excellent Service

5
First class service and excellent customer care Reviewed on: 13th August 2021

Always helpful

5
Been using this company for many years now & will continue. Reviewed on: 13th August 2021

Would recommend without question

4
Had an awful lot of difficulty with the company that sold us the car and without exaggerating too much, first response finance handled the situation and complaint to the highest level and really couldn’t have done more to resolve it. For their patience and understanding throughout we would always consider using first response finance before looking anywhere else. Reviewed on: 13th August 2021

Car finance

4
Brilliant finance company amd reliable Reviewed on: 13th August 2021

Outstanding finance company

5
Got finance with first response finance they have helped me so much to get a car the process start to finish is amazing couldnt thank them enough any help i need they always assist thank you Reviewed on: 13th August 2021

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