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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Amazing company!

5
I have had 2 cars and just refinanced again for my dream motorbike. I have been a customer for the last 6 years and always had a great service. Without these I wouldn't of been able to get my dream car and bike! Easy process and hassle free, definitely recommend and love knowing I have these if I need help in future. Reviewed on: 13th August 2021

Easy to deal with

5
Good costumer service, polite to talk to. Easy to deal with Reviewed on: 13th August 2021

Amazing customer service

5
Honestly this finance company delivers the best customer service from start to finish,I'm currently on my second vehicle finance through them and I would never choose finance through anyone else! Every single member of the team you speak to is friendly,approachable and goes above and beyond to deal with every step of the process. 5 star service,great rates,lots to choose from,great for building credit. Reviewed on: 13th August 2021

Brilliant customer service

5
Brilliant company to deal with everything was ver straight forward and easy to complete their customer service was spot on genuinely don’t have a single bad thing to say about this company Reviewed on: 13th August 2021

Fantastic company

5
I have car finance with these guys and I highly recommend. So helpful Reviewed on: 13th August 2021

Best customer service

5
Best customer service I have ever received. They made me feel comfortable and East to understand. Thanks wl definitely recommend them. Reviewed on: 13th August 2021

AMAZING CUSTOMER SERVICE

5
We dont have the best credit score in the world and were really nervous about being accepted for finance but first response treat us like humans but a score thats the result of a history of hard luck. They looked at what our life is now not what is was 3 years ago and we were able to get the car we needed to keep our family going. Reviewed on: 13th August 2021

Understood everything

5
When I applied first response were there for me right through with everything they understood all my circumstances and were still able to help would definitely recommend Reviewed on: 13th August 2021

Simple Reliable Quick

5
I found taking my car finance deal through first response swift and easy. The customer support time is very helpful and always keep good contact with the client regarding payments and all other matters. Reviewed on: 13th August 2021

Motorcycle Finance

5
Really helped me out when I had an accident Reviewed on: 13th August 2021

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