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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Quick answer

5
I found this company to have a hassle free attitude to obtaining finance for my car, and also found very easy to contact with enquiries I needed sorted Reviewed on: 13th August 2021

My silver lining

5
I didn’t have the greatest credit, but this company still gave me a chance and that meant more than they could have imagined. Because they were able to help me, I was able to get a car and move around with my toddler with ease and comfort. So thank you! Reviewed on: 13th August 2021

Very good service

5
They did everything quick and very good service Reviewed on: 13th August 2021

Amazing service from start to finish

5
I was worried I wouldn’t be able to get a car on finance until I got in touch with first response finance who did nothing but help me and guide me from start to finish I am so happy at how quick I was able to drive away with my first car. Thank you first response Reviewed on: 13th August 2021

Absolutely out of this world!

5
First response finance were quick, straight forward and paid out shortly after the confirmation call. I cannot thank them enough. The man (I cannot remember his name) was a lovely and understood my anxiety and mental health that I declared to him at the start of the call. I didn’t once feel like I was being judged and extra help can be put in place if needed in the future. From applying to getting my car it was quick and smooth process that took no more then a day. In the future, when I’m due to get a new a car I will most definitely be going through this company. Outstanding customer service and outstanding members of staff. Reviewed on: 13th August 2021

Fantastic

5
I have had car finance with this company for many years and their customer service and the whole process is very quick and easy Reviewed on: 13th August 2021

Fantastic service from start to finish

5
Quick and very easy to deal with. Reviewed on: 13th August 2021

Highly recommend

5
My finance was arranged in a very polite, helpful & efficient manner. I was guided through the process at every stage. Reviewed on: 13th August 2021

Fast friendly customer service

5
Went to look at car had representative call me to go through all my details and see what was affordable for me for my car and was done within 45mins and got a great deal and money was payed out within the day of me accepting my vehicle Reviewed on: 13th August 2021

Great customer service

5
Very friendly staff and helped loads getting my new car Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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