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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7808)

First response

5
This is my 3rd car on finance. This company went above & beyond before I even purchased this car to make sure it was the right 1 for me. They were so so helpful compared to any other finance companies I have been with! Thanks first response! Reviewed on: 13th August 2021
Ciara Reilly's avatar
Ciara Reilly

Absolutely world class service

5
First response have an amazing customer service, they always priorities your request and make sure you are satisfied. I had ordered a car that had faults and I flagged this with the dealer who refused to pickup the car n rectify the issue, alerted first response who were quick to get the vehicle inspected and recovered back to the dealer. Got a full refund of my deposit and had my finance restored in 24hrs and ordered another car without any hustle. Would highly recommend them. Reviewed on: 13th August 2021
tafirenyika michael Gundu's avatar
tafirenyika michael Gundu

Customer service zero to none!!

5
Amazing customer service every time you ring nothing is too much problem for the advisors and they are so understanding Reviewed on: 13th August 2021
Georgia Rose Newman's avatar
Georgia Rose Newman

Excellent company

5
First class staff and products.No hassle communication. Reviewed on: 13th August 2021
Michael Palmer 's avatar
Michael Palmer

Service

5
Amazing company! Very friendly and helpful staff Reviewed on: 13th August 2021
G's avatar
G

Outstanding service

5
On my 7th agreement with them. Always given outstanding service. Reviewed on: 13th August 2021
Michael Preston 's avatar
Michael Preston

Amazing!!

5
Great service from FRF. They were willing to work with us to ensure that we could get the finance we needed. Reviewed on: 13th August 2021
geraint.powrie@sky.com's avatar
[email protected]

Great Company

5
Brilliant finance company, very understanding. This is the second finance I've had with them and would return again if needed in the future. Great Company Reviewed on: 13th August 2021
Kirsty's avatar
Kirsty

Excellent no hassle option to finance

5
I was in the market for a new motorcycle after passing my test I did have the money to cover it because I knew I wouldn't get finance, how wrong was I, I got in touch with first response finance a quick conversation later and a few details sent over, the finance was done the bike was mine and I was very very happy, this was my first time dealing with finance but it was an excellent experiance and I will be using first response finance again. Excellent rates even tho my credit file is very far from excellent they treated me fairly and with respect and I feel they went above and beyond. Reviewed on: 13th August 2021
luke cotton's avatar
luke cotton

Excellent service

5
Very please with this company accepted me with poor credit Reviewed on: 13th August 2021
Luke Reynolds 's avatar
Luke Reynolds

Review First Response Finance: Car finance now

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