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First Response Finance: Car finance reviews

4.88
Based on 7,797 reviews, last reviewed 13th Jun 2026
83800% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Solid service from some very knowledgeable people wh... Solid service from some very knowledgeable people who go over the details with you and keep you up to date Reviewed on: 13th June 2026
John l's avatar
John l

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7797)

great company

5
Excellent company, i have bad credit they accepted me and financed my car without any problems. Customer service is spot on Reviewed on: 13th August 2021

Fantastic

5
Using first response was so easy to set everything up. This is the first time I have a car on finance and found my experience amazing. I will definitely recommend to anyone looking for finance. Thank you first response Reviewed on: 13th August 2021

Amazing service

5
I have been with them for nearly 6 years and recommended them to my mum and dad as well as brother and partner which all use them now too! They are very helpful, understanding and always able to assist your needs! I can’t fault them at all. Reviewed on: 13th August 2021

Excellent

5
First response helped me when nobody else would and they even made the payments suit around my pay days which allows me to never miss a payment I would definitely and always recommend them to everyone who is struggling to find a decent finance company Reviewed on: 13th August 2021

Fast and Hassle free

5
I have had a great experience with first response. The customer service is top class and my application was processed within a matter of hours, which enabled me to collect the car from the dealership on the same day. Reviewed on: 13th August 2021

Outstanding

5
I’ve used first response a number of times and I can’t fault them, the customer service has been fantastic and the way they will help you as best they can even if you have adverse credit history. I will always recommend them to family and friends and will continue to use them in the future. Reviewed on: 13th August 2021

First class,very helpful,professional and easy.

5
Can’t recommend highly enough. I was amazed just how easy they made the whole process and every member of staff that I spoke to were pleasant and helpful. The flexibility being able to check online to see how your monthly payments could shorten your term was very helpful. All in all a stress free process. A++++ Reviewed on: 13th August 2021

Amazing

5
Amazing finance company very friendly and helpful, will go above and beyond to help you out. Even with bad credit they will try there best, monthly payments reasonable also. Reviewed on: 13th August 2021

Professional and efficient service

5
I've been getting car Financial help from First Response Finance for over 15 years now and I have received professional service at all times. Reviewed on: 13th August 2021

Great customer service

5
There a very organised company and help you with all sorts of enquiries or struggles you have! Everyone very polite and friendly and my car finance was completed within the day to! Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review