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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024
Jamie fetter 's avatar
Jamie fetter

Very easy and straight forward

5
Easy people to work with and always there to help if I need it Reviewed on: 13th August 2021
Harley Rylands's avatar
Harley Rylands

Quality Speedy Service

5
Very happy with my service from first response, very friendly, helpful staff and quick and easy process. Reviewed on: 13th August 2021
Hannahsmithmk 's avatar
Hannahsmithmk

Amazing

5
They gave me a chance when I thought no one ever would, they have been nothing but supportive and helpful Reviewed on: 13th August 2021
ayh96's avatar
ayh96

Amazing

5
First Response just handled me with care and massive professionalism. Reviewed on: 13th August 2021
Yaw Panyin Gyeke Lartey's avatar
Yaw Panyin Gyeke Lartey

Excellent service

5
Excellent and efficient service from start to finish - couldn’t ask for more - will definitely recommend to anyone wanting car finance Reviewed on: 13th August 2021
Debbie Clarke's avatar
Debbie Clarke

Great company, better interest rates!

5
There applications are quick and easy, and quick to pick the car up and so helpful in the process and there rates are great! Reviewed on: 13th August 2021
Charlotte Hemingway's avatar
Charlotte Hemingway

Life savers!

5
When my life changed I was left in a bit of a situation! First response finance were able to help me where others probably wouldn't have. They were also very friendly and the process was easy. I still have the vehicle, love it and am able to make the repayments, safe in the knowledge my credit score is improving again and I have the car I want! I also know I can contact them in the future to change my car etc etc. Reviewed on: 13th August 2021
JonHJ's avatar
JonHJ

Amazing

5
Got back to us straight away and their customer service are very polite Reviewed on: 13th August 2021
Lauren's avatar
Lauren

Best customer service around

5
We have been with first response finance for a few years now and have recently taken on another car applying for a second finance was so fast we had everything sorted within a few hours the staff where amazingly efficient friendly and helpful. They where extremely understanding and helpful when we were struggling during covid and helped us the best way possible to keep our car. Thank you to all staff nothings ever a problem Reviewed on: 13th August 2021
K.Harrison's avatar
K.Harrison

Simple and easy finance for workhorse

5
I've used first response twice and in both cases finance was sourced when my bank wouldn't finance car due to 3 years out of.the UK working. Great service, ok repayments and would highly recommend Reviewed on: 13th August 2021
Bruce Ogilvie's avatar
Bruce Ogilvie

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