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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Easy to use and excellent with people with bad credi...

Easy to use and excellent with people with bad credit score Reviewed on: 27th April 2026

Reply from First Response Finance That's great to hear, thank you Sophie! Response date: 27th April 2026

Helpful friendly staff, Speedy Service

Helpful friendly staff, speedy customer service Reviewed on: 27th April 2026

Reply from First Response Finance Thank you Ant for the four-star review! Response date: 27th April 2026

Worked out a credit limit and a rate within my budget

Didn't have good credit but was able to work out a plan, I was between a couple of cars and the one I picked was newer and higher spec, due to this i got a better rate and over a year less still within my monthly budget Reviewed on: 26th April 2026

Reply from First Response Finance We’re happy that we could help you Stephen! Response date: 27th April 2026

Superb finance company

Great customer service, listened to what suited my financial position and would highly recommend to friends and family. Reviewed on: 26th April 2026

Reply from First Response Finance That's great to hear, thank you Chris! Response date: 27th April 2026

I have first response for my last and now for the ca...

I have first response for my last and now for the car I have known Reviewed on: 26th April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours John! We hope you're happy with your new car. Response date: 27th April 2026

I have always had my finance from you, and I have be...

I have always had my finance from you, and I have been very happy with the service that you provided Reviewed on: 26th April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Easy process

Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Very easy, helpful and gets you in a new vehicle str...

Very easy, helpful and gets you in a new vehicle straight away! Highly recommend! A+ Reviewed on: 25th April 2026

Reply from First Response Finance Thank you Mehmet! We hope you're happy with your new vehicle. Response date: 27th April 2026

Excellent service and they made the process easy

Excellent service and they made the process easy Reviewed on: 25th April 2026

Reply from First Response Finance That's great to hear, thank you Nicholas! Response date: 27th April 2026

Friendly and professional customer service, had ple...

Friendly and professional customer service, had pleasure to communicate with Omar from this company. Explained all process and prompt acceptance for car finance. Constantly in contact when was necessary , I would say above and beyond even. All process was quick and car was ready to collect clean and checked. All paperwork was ready and as I was travelling from far they undestood that i can't specify exact time of arrival to collect car so very flexible. Highly recommended as professional and also friendly approach to customer. Reviewed on: 25th April 2026

Reply from First Response Finance That's great to hear, thank you Kate! Response date: 27th April 2026

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