Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy to sort out quick and responded quickly when th...

5
Easy to sort out quick and responded quickly when there was more information required Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Aidan! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

very good very happy fast excellent services

5
very good very happy fast excellent services Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Chris! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Helped my buy my dream bike

5
Helped my buy my dream bike with pay monthly scheme that worked for me. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Chris! We hope you're happy with your new bike. Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

The process was very straight forward and the staff...

5
The process was very straight forward and the staff are simply superb. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

They were brilliant with my finance application supp...

5
They were brilliant with my finance application supporting me every step of the way Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Laura! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fast response .excellent phone manners

5
Fast response ...excellent for having time to help you applying.. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Martyn! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great service went out there way to help me

5
Great service went out there way to help me Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Craig! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

BRILLIANT

5
Overall has been a positive experience, very quick and customer service is great. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic

5
Fantastic very informative from start to picking up car and even after ! Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Chris! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

First response, a life line for me.

5
First response has been a life line for me. They helped me afford my car. They have excellent customer service, and tailored payment plans. I have recommended them to friends and family. I will definately be staying with them. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance