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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.72 (9675 reviews)

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4.72

Based on 9,675 reviews, last reviewed 1st Jul 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9675)

Review of the Freetrade, Online share dealing:

Been with Freetrade for a few years now.

Been with Freetrade for a few years now. Good platform, prices and service Reviewed on: 14th March 2024

Excellent

Easy to access and understand for everyone Reviewed on: 10th April 2023

Starting to feel stagnant

Freetrade started out great, still an active user of the platform but it feels like it's been ages since anything 'new' launched. Combine that with the increased pricing for the same experience & the 'average' customer support, I'd say Freetrade still have some unique aspects going for them but they're not as ahead of the competition as they once were. Reviewed on: 10th April 2023

Easy to use

Very simple and straight forward thats why I use it Reviewed on: 10th April 2023

Great app, great customer service

The customer service is like the app - straightforward, quick, and pleasant to use. Reviewed on: 10th April 2023

Best trading app

Super user-friendly app, no fees when trading. Recommend 100% Reviewed on: 10th April 2023

Easy to use, great team

Always responsive, customer service is second to none. Reviewed on: 10th April 2023

Easy to use and free

Simple format for novice home trader without complex commission rates etc. Lots of assets to trade. Reviewed on: 10th April 2023

Free trade

Good platform, great choice of stocks Reviewed on: 10th April 2023

Freetrade is good, but it can be better?

Best online share dealing platform in the UK, I've been using the product daily for years and seen it develop. Easy to use and very friendly for novices to navigate. Could be improved by offering more range of stocks without requiring higher increment plans, additionally, the incentives offered to recommend Freetrade to family and friends have fallen in recent years. My customer service experience is great and as a long-term user and early adaptor of the technology, I can honestly say I have not faced a single unsolved issue. The sense of community around the app has regressed since the early days, perhaps the integration of the community into the app could be utilised. Still the best in the UK by far, no other online share dealing app comes close in my opinion. Reviewed on: 10th April 2023

Easy to start and understand.

My Freetrade account was simple to set up and understand. The app has easy access and clear information about potential stocks and shares. Graphs allow progress over periods of time to be viewed easily and quickly.. Emails and the online community keep you up to date. Reviewed on: 9th April 2023

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