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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.72 (9675 reviews)

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4.72

Based on 9,675 reviews, last reviewed 1st Jul 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Review Freetrade: Online share dealing now

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Freetrade Online share dealing reviews (9675)

Rapidly Improving

Freetrade is a great new share dealing broker that is rapidly improving towards having a full offering, but in a more intuitive and efficient manner than other existing brokers. Reviewed on: 2nd February 2023

Easy to use, great value platform

Very easy to use, good value trading platform, which is developing its product portfolio all the time. Reviewed on: 2nd February 2023

Great customer service & support

Found these people two years ago and haven't looked back. Unrivalled customer service and support. A great experience and an uncomplicated way of getting into investment markets. Would, and have, recommend to friends and family Reviewed on: 2nd February 2023

Poor service

Poor customer service. I decided to give up the premium stuff as I did not get quick responses to the chat messages. The one shining light on "customer service" was the superb work by two heavy community contributors (@NielB and especially @bitflip). @NeilB made it a fun place and wanted to stick around with Freetrade because it was "cool". Whereas @bitflip gave no-nonsense help and seemed to do a lot of the cleaning up that made the site easier to navigate. Alas, they were both chased off by (incompetent) management. On the plus side for many pockets this might be the cheapest place for you - but do your sums Reviewed on: 2nd February 2023

Great investment app!

Love the Freetrade app, easy to use, getting better and better as it goes! Greta customer service when you need it. Wouldn't go anywhere else! Reviewed on: 2nd February 2023

Great app

I believe in Freetrade so much I use it to invest in stocks and shares as well as have invested in freetrade itself Reviewed on: 2nd February 2023

Easy to use and simple

Nice, easy to use app. No over complication. Support is always quick to respond. Reviewed on: 2nd February 2023

Simple, satisfying investment

I enjoy investing through Freeshare. Their App is simple to use and I can watch my investments behaviour easily. Appreciate the range of shares on offer & information they provide me too.. Reviewed on: 2nd February 2023

A friendly approach

Undeniably, investing in stocks, etfs, reits, bonds and so on is complex. The market is saturated with options. Whereas the majority of options look at the customer as an opportunity, Freetrade are just there. No pushy sales techniques, no options to boom or bust and no 'advice'. It is rare to find a company in this space that are self aware. Freetrade seem to have this quality and it is an undeniably a virtue. Which is why I would like to endorse Freetrade for the British Bank Awards. Reviewed on: 2nd February 2023

Simple and cost-effective

Freetrade is simple to use and provides plenty of options to invest in. Reviewed on: 2nd February 2023

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