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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.87 (9674 reviews)

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4.87

Based on 9,674 reviews, last reviewed 7th Apr 2026

26800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026

Latest lowest rating:

1

They're just not very good, RobinHood much better They're just not very good, RobinHood much better Reviewed on: 8th February 2026

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9674)

Simple hassle free

Simple , easy to use hassle free app Reviewed on: 23rd March 2022

Consumer harming practices

In a year where they’re giving their customers the choice to either lend their shares to be shorted against themselves with no remuneration or to quit using their platform, they then beg for votes from their users. Tone deaf and incredibly anti-consumer whilst being pro big financial customers. Reviewed on: 23rd March 2022

Anti-customer.

Moving to take the mantle as the UKs very own Robinhood. Can’t guarantee share ownership. Can’t move US stocks in-specie even though other low fee or flat rate providers have no problem with it. Can’t opt out of their share lending program without having restrictions placed on your account, such as placing the account into sell only mode. The program also has no direct benefit to the customer. I can vouch for the ease of use and the design of the app, however it’s severely lacking in features. I will be moving at the beginning of the new tax year. Reviewed on: 23rd March 2022

Deceitful company

Freetrade have been stringing it’s user base along for the last year. They have been making false promises and acting as though they are on the side of retail traders, yet they are forcing paying users to sign a declaration that will allow owned shares to be lent. This would essentially allow American hedge funds to short the very stocks we are invested in. Reviewed on: 23rd March 2022

Avoid all their investment products at all costs.

Avoid all their investment products at all costs. They force you to sell some of your securities if you want to transfer to another broker. This is anticompetitive and very suspicious. Your investment is not safe with them. They are also facing a lot of complaints to the Financial Ombudsman. Reviewed on: 23rd March 2022

Stay away. I regret opening an account

Unfortunately a company that has turned to exploiting their customers and not providing extremely basic services whilst forcing you in to terms and conditions that work in the opposite direction to your investment. For example, Shares are non-transferrable and now they force you to accept their share lending programme which lends your shares to hedge funds that short them to the detriment of your investment. Reviewed on: 23rd March 2022

Holds shares hostage

Have given the company the benefit of the doubt this year and stuck with them even after switching of the buy button. Now, they are not only holding my US shares hostage, but forcibly enrolling the entire user base into a share lending program without engaging with the users on their plans, not asking for consent, no option of opting out, nor will they be remunerating their users who would agree to lending their shares. I have contacted the Ombudsman and expect many others user will too. Terrible decisions. Reviewed on: 23rd March 2022

Freetrade breaking the mould of rip off fees

Freetrade have allowed any investor at whatever level to invest at no cost opening up this huge market Reviewed on: 23rd March 2022

Freetrade want to use your shares as a product for much wealthier clients

Freetrade will more than happily transfer your various stocks into their platform, but will not be able to transfer most of them out. Now that your shares are stuck with them, they plan to start lending them out to very large and wealthy institutions. You will see no reward for your property being lent, what you might see is those stocks lose value because share lending is often used to cover short positions or puts. they argue this is to help with scaling the platform, but they already several different monthly subscriptions. Trading with Freetrade is far from free. Reviewed on: 23rd March 2022

Against retail investors

This company has become very poor, forcing new T&Cs on retail investors that will involve them adding risk to peoples investments for no benefit to the customer, but with benefit to them. Now way of transferring your US securities, forcing you to close positions to leave them. I cannot recommend them to friends now when I had in the past. Reviewed on: 23rd March 2022

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