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Freetrade: Online share dealing reviews

4.88
Based on 9,360 reviews, last reviewed 25th Mar 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Simple to get started with trading It's been a very smooth process to get into trading Reviewed on: 24th March 2025
Bilen Ahmet's avatar
Bilen Ahmet

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025
Andy Enrique's avatar
Andy Enrique

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with unlimited free trades and low FX fees. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9360)

A a very Slick and Easy to use App.

5
Very helpful and friendly staff. The app is very easy to use and so much better than logging onto a website platform. Reviewed on: 13th April 2021

Fantastic product

5
I had used other platforms and thought they were ok (eToro,Trading 212) but Freetrade was very easy to use and well designed, with great customer service and brilliant communication with the community. Reviewed on: 13th April 2021

Easy to use and excellent app

5
Free trading is not a dream but their app is - service always being developed for improvements. Highly recommended Reviewed on: 13th April 2021

An excellent simple to use app

5
Freetrade is an excellent and low cost introduction to investing Reviewed on: 13th April 2021

Great for beginners to get into stock investing!

5
Makes investing in the stock market very accessible to people who have only small amounts to invest. I can put at little as £2 into a share, using Freetrade! Reviewed on: 13th April 2021

Excellent App gives you everything!

5
Easy to use, super dashboard and very good value - brings share trading and investing to the people! Reviewed on: 13th April 2021

LOVE IT

5
Great customer service if its ever needed in a simple to use and very user-friendly app! Reviewed on: 13th April 2021

Want to invest for the long term and not see your profits eaten by greedy brokers? Then go Freetrade

5
I've been with Freetrade since day 1 of the app launch and I have never used another broker since. Their fee's are zero if you take the basic account, they have a subscription account that offers more. Every month Freetrade add more and more stocks to their universe, do they have as many as the older brokers? probably not yet, but they are growing. The app itself is simple to use. If you are looking to day trade then this is probably not for you unless you have access to some advanced tools that allow you to monitor right-now prices, but for those looking to invest I can't see how any other broker can compete. Reviewed on: 13th April 2021

Easy to use, and free!

5
Great app, free trading, very useful and meaningful reports. Reviewed on: 13th April 2021

Accessible investing

4
Freetrade made it much easier for me - a young investor with very limited capital and little family history of wealth - to test the waters of investing. It is fairly easy to use, and the Honey mailing list is full of useful information for investors. My main criticisms would be that (1) with high accessibility comes the risk of people gambling away their money without doing due diligence, (2) certain desirable stocks are unavailable to those who don't pay a subscription (which makes it slightly less accessible to new investors than I'd like). Others may also complain that the prices displayed lag a fair bit behind the markets - but this isn't really a problem for long-term investors. Would upgrade to 5 stars and 10/10 recommendation if Freetrade could expand a little on the education side, increase the proportion of free stocks and funds available, and improve the speed/effectiveness of customer service. Reviewed on: 13th April 2021

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