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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.88 (9361 reviews)

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4.88

Based on 9,361 reviews, last reviewed 5th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for starting your trading journey Offers a way for you to trade stock in major companies and funds with a small minimum trade size you can reduce the risks while starting out. A great ... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Woeful customer service experience. Woeful customer service experience. They are proven liars about their free shares policy. I would not trust this company any further. Reviewed on: 25th March 2025

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9361)

Nice idea, but stagnating

It has evolved quickly to gain traction, but it now fails to innovate as it looks to scale. We need a Web based log in, 2 factor authentication, apps for tablets, better portfolio analysis etc. However these do not get put onto the roadmap, or when they do they are deprioritised. Reviewed on: 19th January 2021

Democratising investing for all.

Frictionless trading, easy to use platform and easy to track performance. Reviewed on: 19th January 2021

Constantly growing

The company continue to provide new stocks and services to its customers. Good customer service able to provide prompt, detailed and helpful information. It has a very active forum where everyone can liaise with mindful people and share experiences and ideas,great community. Reviewed on: 19th January 2021

easy to use!

Love the tool, has really helped me to get interested in investing. Looking forward to growing my portfolio! Reviewed on: 19th January 2021

They care about your financial wellbeing

Freetrade truly build their product around what the customers, especially younger generations, need. They educate them and offer them the ability to embark on a journey of growth and wealth, one stock at a time. Reviewed on: 18th January 2021

Great basic product - no frills and no nonsense

A really great way to get people into investing, something I think everybody should do. Freetrade offer a no frills, no nonsense product which everyone can understand. The main draw is the “freeness” of it, but the app should get credit too as it’s really well polished. Reviewed on: 18th January 2021

Investing made simple

Starting my investing journey Freetrade has been really easy to navigate and user friendly. I've recommended a few of my friends to the app and love the updates they are making to the app. Reviewed on: 18th January 2021

This British Disruptive Fintech changed my life

I couldn't wait for this product to be launched in the UK. I had always wanted to buy shares, back when Amazon and Google first emerged, but I was always put off by the fees, forms and intimidating culture of stock brokers. When Freetrade was launched, it felt safe, simple and always accessible because it was an app on my phone. It allowed me to buy shares for as little as a pound, and to purchase fractions of shares, when I didn't have the thousands to necessary to obtain a single Amazon share. This flexibility and freedom meant that I was able to dabble and diversify, whilst only risking a few quid or what I could afford to lose. This was great, as I remember £1 invested in Chesapeake Oil, when oil prices were negative, actually returned a 24000% profit. Without a product like Freetrade, no one would ever have phoned a traditional brokerage and asked to purchase 99p worth of shares: as they would have been laughed at, and then charged £20 for the trade, which would have been enough to put me off. Suffice to say, I quickly built my capital and wealth thanks to Freetrade. Now I have a SIPP, ISA and General Investment Account with them, If not for them, I would not have any of the above, nor made tens of thousands in profit, to the point that I can now pay off my mortgage, debts and have a proper nest egg that I can grow for retirement. This British, disruptive fintech has changed my life for the better and for that reason, they deserve this award more than anyone else. Thank you Freetrade! Reviewed on: 18th January 2021

Simple and easy to use

Great information in the app like reference to FTSE all share and PE/Dividend yield built in Reviewed on: 18th January 2021

Best quality & Best value DIY sharedealing platform!

I continue to be delighted by Freetrade, true to their principles of bringing sharedealing without the high commission costs, they have made further big improvements to their platform in the last year. The UI is intuitive and clean, the transactions are fast and the customer service is great. Would fully recommend to anyone looking to get into investing. Reviewed on: 18th January 2021

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