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Gadget Cover: Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.63 (115 reviews)

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4.66

Based on 115 reviews, last reviewed 28th Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

3 star

2 star

Latest highest rating:

4

my review always go with these when covering my tech Reviewed on: 28th September 2023

Latest lowest rating:

1

Extremely Poor Service They took almost 2 months to repair my phone. They intentionally prolonged the whole process. They would ask information 1 by 1 each time and would ta... Read more Reviewed on: 4th April 2023

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About this product

Gadget Cover Gadget Insurance reviews (115)

Review of the Gadget Cover, Gadget Insurance:

AWFUL

4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE Reviewed on: 26th September 2016

Quick, easy, straightforward and reasonable price

Extremely simple to do, good cover at a very good price, totally worth it for peace of mind Reviewed on: 28th October 2016

Insurance with a smile

Having many insurance policies with many companies, gadget cover employs the loveliest people to interact with. The go above and beyond on every call and could not do more for their customers. Many other insurance companies leave me with fear that when it comes to a claim for any reason, it will be a painful experience, but gadget cover gives me the confidence that at least any claim will be a breeze. I could not rate them high enough and actively tell everyone about their levels of service to everyone I meet. Reviewed on: 28th October 2016

Good cover for the price

Happy with the product benifits and cost, not made a claim so unable to tell if the this fits the bill. Reviewed on: 28th October 2016

Amazing price

20% off for life at the price I get is fantastic! Reviewed on: 28th October 2016

helpfull and true to their word

Daughter broke fone in a fall. Gaget quickly replaced her handset Reviewed on: 28th October 2016

Absolutely amazing Gadget cover

I'm still insured all my Gadgets with this insurer and I'm very happy with them. Reviewed on: 27th October 2016

Very helpful

Easy to cancel my insurance when I had to return the Samsung galaxy note 7 & then quick to set up another insurance for Samsung galaxy s 7 edge. Reviewed on: 27th October 2016

Great cover reasonable cost

Great price covers everything easy to set up Reviewed on: 27th October 2016

my insurance company

Its the best nd they keep best customer relations Reviewed on: 27th October 2016

Great

Very good, had to make a claim and they acted fast and got a replacement, good price per month too Reviewed on: 27th October 2016

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