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Gadget Cover (inactive company): Gadget insurance (discontinued) reviews

Name: Gadget insurance (discontinued)
Rating: 4.63 (115 reviews)

View other Gadget Cover (inactive company) products

4.66

Based on 115 reviews, last reviewed 28th Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

3 star

2 star

Latest highest rating:

4

my review always go with these when covering my tech Reviewed on: 28th September 2023

Latest lowest rating:

1

Extremely Poor Service They took almost 2 months to repair my phone. They intentionally prolonged the whole process. They would ask information 1 by 1 each time and would ta... Read more Reviewed on: 4th April 2023

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About this product

Gadget Cover (inactive company) Gadget insurance (discontinued) reviews (115)

Review of the Gadget Cover (inactive company), Gadget insurance (discontinued):

AWFUL

4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE Reviewed on: 26th September 2016

cover

when i broke my phone they helped every step of the way Reviewed on: 27th October 2016

Happy with service

Quick and easy to set up, I'm very pleased with the service received. Reviewed on: 27th October 2016

Excellant service

Absolutely no hassle cover for my husbands Sony E5 mobile phone. Filling in the application was simple & quick. Documents were sent to us via email very quickly. Highly recommended & will use again when needed. Reviewed on: 27th October 2016

Great fit

Just what I needed, all terms as requested, quick easy form completion. Complete satisfaction. Reviewed on: 27th October 2016

The best

Gaget cover is the cheapest and reliable insurance on the market.They are worth any penny to spend it. Reviewed on: 27th October 2016

perfect service

I haven't had any issues with them at all, the staff are so friendly and the whole process in the event of a claim is easy and not stressful Reviewed on: 27th October 2016

Top quality cover

I dropped my phone and cracked the screen, made a phone call, filled out a former and sent my phone off for repair. My phone was returned repaired very quickly. First Clasd Reviewed on: 27th October 2016

Excellent Customer Service!!

Excellent customer service, fast delivery of new item. Would recommend to anyone. Reviewed on: 27th October 2016

Review on my Phone Insurance cover

Excellent for the reasonable price covered most of the cases.. theft/loss/damage. Reviewed on: 27th October 2016

So far so good

Never had a problem with the insurance company, good value for money. Will be using them again Reviewed on: 27th October 2016

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