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Get Going Insurance: Travel Insurance reviews

View other Get Going Insurance products
4.85
Based on 531 reviews, last reviewed 20th Oct 2025
28% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A straightforward quote It was a straightforward process in order to receive my quote. Reviewed on: 20th October 2025
Mark A's avatar
Mark A

Latest lowest rating:

2

Unclear cover Cover appeared different on two different documents. Ultimately, I was not covered when I thought I was. Reviewed on: 11th September 2025
HB's avatar
HB
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About this product

Get Going Insurance provides travel insurance - single trip, multi-stop trips and log-length trips, so if you're looking for reviews of this type of insurance, read on to see what our community is saying. Already sued Get Going Insurance for your trip? Share review of how your policy performed when you needed it and you'll be helping others who are considering using Get Going Insurance for their travel insurance.

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Get Going Insurance Travel Insurance reviews (531)

EXCELLENT SERVICE, PROMPT CLAIM HANDLING AND PAYOUT

5
I HAVE BEEN A CUSTOMER OF GET GOING FOR SEVERAL YEARS AND ALWAYS FOUND THEIR INSURANCE, WITH MEDICAL CONDITIONS, TO BE VERY FAIR VALUE. FOR THE FIRST TIME SINCE I'VE BEEN A CUSTOMER, I NEEDED TO MAKE A CLAIM THIS YEAR AS I BECAME SUDDENLY ILL.GET GOING IMMEDIATELY DEALT WITH ME VERY COURTEOUSLY, CONFIRMED THAT MY CLAIM WAS VALID AND THEY WOULD HONOUR IT. THEY CARING;LY TOOK TIME TO EXPLAIN EVERYTHING AND CLAERLY TOLD ME WHAT PAPERWORK I NEEDED TO PROVIDE THEM WITH. ONCE I SENT THE PAPERWORK TO THEM, THE CLAIM WAS SETTLED WITH 14 DAYS, AND IN AN EXCEEDINGLY FRIENDLY MANNER. IT WAS REFRESHING TO HAVE AN INSURANCE CLAIM MET WHERE THE INSURER DIDN;T FEEL GRUMPY OR TRY TO DELAY PAYING OUT. Reviewed on: 12th July 2025
Steven S's avatar
Steven S

Very knowledgeable and friendly service

5
Very knowledgeable and friendly service Reviewed on: 12th July 2025
Janice J's avatar
Janice J

Very easy to use.

5
Very easy to use. Efficient & great price! online renewals etc . Reviewed on: 12th July 2025
Margaret B's avatar
Margaret B

Ease of use

5
Ease of use on web or phone was able to talk to someone Reviewed on: 11th July 2025
John Jackson's avatar
John Jackson

quick and easy to sort very...

5
quick and easy to sort very comparible prices Reviewed on: 11th July 2025
tina butterfield's avatar
tina butterfield

A holiday where we ended up staying in a hospital !!

5
My husband suffered a nasty accident whilst in Porto Santo. Once he had been transferred to a hospital, I phoned Get Going quickly . He was transferred to a Madeira hospital, operated on and stayed there for 2 weeks. I phoned them repeatedly with different questions and worries. Each time I rang they were extremely helpful and patient, answering any queries I had about his stay in hospital, my stay in a different hotel and eventually about our return home accompanied by an English nurse they had flown out. Reviewed on: 11th July 2025
GDD's avatar
GDD

Good holiday insurance.

5
I have taken out a yearly insurance policy with Get going travel insurance it appears to cover everything that I need for holiday insurance. Up to now I have been lucky enough to have not needed to make a claim, so I can’t comment on how good it is in the event of making a claim. Reviewed on: 11th July 2025
Keith Williams's avatar
Keith Williams

Service 2nd to none

5
A great service from start to finish, well recommended Reviewed on: 11th July 2025
Brenda Margaret Lyons's avatar
Brenda Margaret Lyons

I got a reasonable quote and it was easy to set up.

5
I got a reasonable quote and it was easy to set up. No problem. Not had to claim so I don't know how they are with claims Reviewed on: 11th July 2025
Paul M's avatar
Paul M

Would use again

4
Easy to use website and good price. Never had to claim so can’t comment further Reviewed on: 11th July 2025
Philip M's avatar
Philip M

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