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Customer Service
66% of feedback is People related
Top Age Profile: 35-44
Top Channel Preference: App
Write a reviewHelps the people if Glasgow
I’ve been a saver with Glasgow Credit Union for a long time and because the money I save comes directly from my wage, I don’t miss it.
Reviewed on 1st August 2020Cathie Morton![]()
Write a reviewAmazing, trustworthy and accessible
This is the first place I’ve trusted with my savings. It is always very accessible and can deposit and take money out whenever I want. Amazing customer service always!
Reviewed on 24th July 2020Eva![]()
Write a reviewGreat Company
Very Amazing Company been with them for Years now all has been well!
Reviewed on 23rd July 2020Bloobloo@hotmail.co.uk![]()
Write a reviewBeyonddddd easy to deal with
I took out a 5 grand loan a few years back. Any time I've wanted to pay a little extra in or transfer my saving into it, they are more than accommodating. So helpful, informative, easy - and I will 100% be using them in the future for any loans i may... Read more
I took out a 5 grand loan a few years back. Any time I've wanted to pay a little extra in or transfer my saving into it, they are more than accommodating. So helpful, informative, easy - and I will 100% be using them in the future for any loans i may need! Cheers GCU x
Reviewed on 21st July 2020Sean![]()
Write a reviewBest company ever so helpful
Helpful staff always availabe to Help would recommend this company to anyone
Reviewed on 21st July 2020Adam![]()
Write a reviewGreat customer experience.
Each time I have had to call GCU the advisors have been very polite, helpful and answered any questions I have had. I had an issue with my direct debit not being setup correctly at their end however when I called the advisor sorted it all out... Read more
Each time I have had to call GCU the advisors have been very polite, helpful and answered any questions I have had. I had an issue with my direct debit not being setup correctly at their end however when I called the advisor sorted it all out apologised and called me to make sure it had debit my account that month.
Well done GCUReviewed on 21st July 2020Marie Docherty![]()
Write a reviewFantastic advice and service
Brilliant advise and service from very polite staff. Highly recommend
Reviewed on 17th July 2020Scott MacGregor![]()
Write a reviewPower to the people!
GCU is entirely for the community and it's felt as a customer. Easy systems and staff are caring. Information on services readily available and accessible. I intend to use GCU for other financial products when necessary.
Reviewed on 17th July 2020KM![]()
Write a reviewmember
have been a member of gcu for a while now and staf are always very helpful and friendly Fact cant access money instantly helps me save more which I think is a great idea
Reviewed on 16th July 2020Mark![]()
Write a reviewgreat people to save and loan from
The service is great and friendly and they bend over backwards to help.
Reviewed on 16th July 2020Robert![]()
Write a reviewVery good and supportive
Helpful money put into accounts quickly and have introduced a new app to make things easier
Reviewed on 16th July 2020Daniel McGovern![]()
Write a reviewGlasgow credit union
Glasgow credit union are brilliant, if u want to save, need a loan get a house they do a range of things to help people and they always there to help their members
Reviewed on 15th July 2020Charlene![]()
Write a reviewLoans
Very friendly helpful staff , easy application with quick decisions. Competitive loans. 24hr access to account.
Reviewed on 15th July 2020Andiepie70![]()
Write a reviewAlways friendly always available
Always had a pleasant experience when during with them and hope continue that for years to come. Have already recommended to others.
Reviewed on 15th July 2020James McPherson![]()
Write a reviewBest Credit Union
Got a secure loan on my savings for £500 and only have to pay back £10 in interest and the staff are extremely helpful also the website is extremely easy to navigate
Reviewed on 14th July 2020Robert![]()
Write a reviewVery helpful staff
The staff are always quick in getting back to you with any queries, the customer service is also outstanding. I have never had an issue with using GCU.
Reviewed on 14th July 2020Steffi![]()
Write a revieweasy and friendly.
It was very easy to set up my account the staff were friendly and helpful. I also like the support given to local community causes.
Reviewed on 14th July 2020Johnnie Macdonald![]()
Write a reviewSavings
Easy to set up online and set up a standing order to pay into my account hassle free.
Reviewed on 14th July 2020Jennifer Brannagan![]()
Write a reviewMaster of their job
They are authoritative and realistic. They are committed to what they say they will do
Reviewed on 13th July 2020Isaac![]()
Write a reviewBest company
Credit union is a great way to save and also borrow and save while you pay back this is a great
Reviewed on 13th July 2020Charlene![]()
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