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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3134 reviews)

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4.96

Based on 3,134 reviews, last reviewed 12th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

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Glasgow Credit Union Loans reviews (3134)

Great service

Very easy process online, I use for regular saving, and family have used for loans. The app is very clear, and any question I’ve had has been answered, available online. Reviewed on: 9th July 2022

Friendly, helpful, safe product.

I was guided well, by the woman on the phone. She talked numerous through every step towards application of my loan and I felt very valued. Reviewed on: 8th July 2022

Customer focused

Ive always had a good experience dealing with Glasgow credit union Reviewed on: 8th July 2022

Helpful staff and fair loans.

Great service, with very helpful staff. The loan rates are very fair. I received great support and help during the beginning of the pandemic. As I am self employed I initially lost a lot of my work, but after talking to a member of staff at Glasgow Credit Union they gave me a few options and put my mind at ease. I would definitely recommend them to friends and family. Reviewed on: 8th July 2022

Member focused, great service

GCU shows you can be customer focused, an ethical lender and financially secure at the same time Reviewed on: 8th July 2022

Excellent Credit Union

I've been a member of Glasgow Credit Union for more than thirty years and would recommend it to anyone. An easy and straightforward way to save and manage one's money. Reviewed on: 8th July 2022

brilliant organisation

always treated very well by staff also very efficient and a pleasure to deal with Reviewed on: 7th July 2022

professional staff

Professional staff always happy to help and give good advice. Would highly recommend to friends and family! Thank you! Reviewed on: 7th July 2022

Excellent

Knowledge good service pleasant to deal with quick response Reviewed on: 7th July 2022

Saving for rainy days in Glasgow

Fortunate enough to join because of my postcode, been a member since 2011. This was my first step into saving up for the future, little did I realise that my GCU account has helped me out of tight financial instances all from my own savings! Reviewed on: 7th July 2022

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