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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Used them several times.

5
Used them several times. Brilliant for us oldies when other companies won't insure us. Decent prices too. Will use them again this year. Keeps us travelling in old age. Thank you. Reviewed on: 4th October 2024

Good to go and good to deal with

5
Extremely friendly and knowledgable staff. Brilliant product service. Reviewed on: 4th October 2024

Easy to deal with,good prices,Value for money.

5
Easy to deal with,good prices,Value for money. Reviewed on: 4th October 2024

My bad experience with goodTogoInsurance

1
My last contact with them, to purchase travel insurance for me & my husband’s Jamaica trip, I was so stressed out because of the fact that I developed another ailment, which was linked to my menopause condition and one I’d had before, after purchasing the insurance. And wanted to be honest and let the insurers know. I spoke to a Monica, who was obviously young and had no idea about menopausal conditions, every woman’s menopause is different, and the symptoms come and go. Because I couldn’t give her a definitive diagnosis, she said my policy was now invalid and she would have to talk to the underwriters and call me back the following Monday, the day we travelled. She didn’t call and I had to call, and was then told that my policy would be valid without the extra ailment… this was terrible customer service and why did I have to wait all weekend before finding out the decision of the underwriters? I will not use them again. Reviewed on: 4th October 2024

Positive experience

5
I was pleasantly impressed with the quality of the staff. Reviewed on: 4th October 2024

Good quality friendly team.

5
Good quality friendly team.Covered our essential items we were taking and medical care. Reviewed on: 4th October 2024

Very easy to arrange insurance even with our complex...

5
Very easy to arrange insurance even with our complex medical needs. Reviewed on: 4th October 2024

Helpful advisor, reasonable price

5
Helpful advisor, reasonable price Reviewed on: 4th October 2024

Excellent experience with this insurance when I got...

5
Excellent experience with this insurance when I got sick on holiday. Very helpful indeed Reviewed on: 4th October 2024

excellent insurance company

5
Easy to buy insurance on-line. Good cover for my holiday in Malaysia and good value for money Reviewed on: 4th October 2024

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