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Goodtogoinsurance.com: Travel insurance reviews

4.84
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6039)

Overall experience with Goodtogo

5
We had used Goodtogo on previous holidays and always found them helpful and the process of getting travel insurance through them was not over complicated. Also medical conditions were always fairly appraised. Recently due to unforeseen circumstances we had to cancel our holiday to Greece days before we were due to go. After a thorough review our claim was paid in full. I would definitely recommend Goodtogo go as an excellent travel insurance company and will certainly be using them again for my next trip. Reviewed on: 14th September 2023

Great cover

5
Excellent speedy service for my travel cover spot on with everything highly recommended Reviewed on: 14th September 2023

Great product at a good price

5
Website was easy to use and the price was good for a great product. Reviewed on: 14th September 2023

Cost effective, comprehensive cover

5
It is always important to have good travel insurance, especially when you have underlying medical conditions. Good-to-go insurance gives you that peace of mind with comprehensive, cost-effective cover. Reviewed on: 14th September 2023

Travel insurance was arranged by telephone efficiently and with courtesy.

5
Having travelled with the same company in 2020, I found that the same cover and costs were competitive with other companies, especially in that there was a 10% discount for existing customers. Reviewed on: 14th September 2023

Great insurance for anyone with medical conditions

5
Staff very friendly and knowledgeable Reviewed on: 14th September 2023

Professional and friendly service

4
Demonstrated an unparalleled understanding of complex health conditions. Reviewed on: 14th September 2023

Very good

5
Helpful staff.Best value we could find. Will be using this company for the next trip. Reviewed on: 14th September 2023

Great product

5
GoodtogoInsurance offer a great range of insurance products for travellers with pre-existing medical conditions, easy to use and understand web site, good premiums. Reviewed on: 14th September 2023

Easy to sign up Nightmare if you need to claim

1
Took travel insurance with Good to Go. Easy to sign up and for them to get my money. Had to cancel a trip to Australia because of a family bereavement. Absolute nightmare trying to get my claim through. It felt like every obstacle possible was put in my way and it took months and a lot of pain and grief to get a refund. Plenty of 5 star reviews but most relate to the signing up process not when they needed to make a claim. Would not recommend Reviewed on: 14th September 2023

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