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GoSkippy: Car insurance reviews

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1.55
Based on 256 reviews, last reviewed 3rd Oct 2025
100% increase in 5 star reviews
in the past 90 days
38% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
11%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
77%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025
Tim Foster's avatar
Tim Foster

Latest lowest rating:

1

Awful and unfair charges and customer service who do... Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car. Goskippy are... Read more Reviewed on: 3rd October 2025
Gaurav's avatar
Gaurav
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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (256)

Unprofessional

1
Same as everyone else, the past 4 times we tried to get through the say "our systems are down" then abruptly hang up after waiting on hold for over 30 mins..... Someone over there needs to sort this out Reviewed on: 31st July 2023
neil lambert's avatar
neil lambert

Bad service

1
In the middle of dealing with a claim with them at the moment, and having phoned up multiple times over the past two weeks to get through and waiting on hold, the operator picks up, says they have system problems and to call back, then abruptly hangs up without giving you a chance to speak. Never had to deal with service like this before. Absolutely awful. Reviewed on: 31st July 2023
Natalie's avatar
Natalie

Competitive pricing and good customer service

4
It was easy to buy and set up an acocunt with them. Decen financing options and easy to get in touch with them if needed. Smooth process overall. Reviewed on: 30th July 2023
Adrian Postovanu's avatar
Adrian Postovanu

Absolutely incompetent

1
They asked us to send them our driving licence information, which we did, four times but they were too incompetent to even access it. We changed insurer and we have reported them to the Financial ombudsman. Reviewed on: 27th July 2023
Dr william cook's avatar
Dr william cook

DISGUSTING SERVICE

1
The worst experience i have with them , the costumer service is the worst ever possible. Stay away from them , specially if u need quality costumer service.. Reviewed on: 26th July 2023
R A Car Parts Care's avatar
R A Car Parts Care

Away from this company

1
The service provided by Goskippy insurance company has been extremely disappointing. Despite numerous attempts to contact them and update additional driver details, I faced long wait times on calls, only to have the calls abruptly ended after 20 minutes. I strongly urge staying away from this company. Reviewed on: 25th July 2023
Shwan Ahmed's avatar
Shwan Ahmed

Rubbish Customer Service

1
Been trying since yesterday to amend my policy but the online portal is not helpful and says i need to call, when i call i haave to wait for an hour in the queue and still no response, the representatives are very rude they dont care about you they just say something and then disconnect the call. Very disappointed dont know what to do Reviewed on: 25th July 2023
Bahrain 's avatar
Bahrain

the worst service I have ever encountered

1
I have spend an hour in a phone queue 4 times this week and still don't have an answer to a simple addition to my policy. The online portal is not fit for purpose ! Reviewed on: 24th July 2023
Clare Firth's avatar
Clare Firth

Rubbish service

1
Been trying since Thursday to make a change on the policy which you can’t do online. Phone disconnected twice after waiting 13 minutes. 2 phone backs promised nothing as yet. Will be cancelling policy at this rate Reviewed on: 22nd July 2023
Susan Shayler's avatar
Susan Shayler

do NOT use this company

1
Now been trying for 2 days to change my car over, hours on phone trying to speak to an adviser (can't get through), several emails. I now can't drive or use my new car as I can't update my details Reviewed on: 14th July 2023
Rebecca Pearce's avatar
Rebecca Pearce

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