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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1736 reviews)

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4.74

Based on 1,732 reviews, last reviewed 26th Jun 2026

71% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Always there to listen and understand everyone’s cir... Always there to listen and understand everyone’s circumstances! Reviewed on: 26th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1736)

great credit union

very efficient and kind service, the money was in my bank very quickly Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jonathon, We are so pleased to hear you found our service efficient and fast. We always strive to deliver the best service we can. Thank you again for taking the time to leave a review and for choosing us. Kind regards, Emily Response date: 19th August 2024

Offered me what i needed at a time i wanted it was s...

Offered me what i needed at a time i wanted it was superb no problems everyone lovely Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Pegleg57, Thank you for leaving a glowing review. We’re absolutely delighted that our services have met your expectations and that our friendly Member Services Team made a positive impact. Best wishes, Monica Response date: 29th August 2024

Friendly and approachable!

Friendly and approachable!! I’ve had two loans, I’ve always found Great western helpful, friendly and pleasure to speak with. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Melissa, Thank you so much for your wonderful review! We’re delighted to hear that you’ve found our team helpful and friendly, and that it’s been a pleasure to speak with us. I’ll be sure to pass along your kind words to our Member Services team— they’ll be pleased to know their friendliness and support have made a positive impact. Kind regards, Emily Response date: 14th August 2024

Great getting loans out with them and there very hel...

Great getting loans out with them and there very helpful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Rosie, Thank you for your kind words! We’re delighted that our loans process has been hassle-free for you, and it is wonderful to know that our Member Services team made a positive impact. Best wishes, Monica Response date: 14th August 2024

Very good experience

Always try helping. When was in bad situation thay are give me opportunity more to borrow what I oay back Brady Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Agata, Thank you for taking the time to share your experience and for writing such a positive review! Your financial wellbeing matters to us, so we’re genuinely thrilled to have been able to support you during challenging moments. Wishing you all the best on your journey! Monica Response date: 14th August 2024

Competitive rates & easy to deal with.

During a high interest rate environment, GWCU offered a very competitive loan that I used to purchase a new car. The experience was quick and easy and the team were quick to communicate during the process. Highly recommend. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi James, Thanks for sharing your experience! We take pride in offering affordable loans, so we’re thrilled a loan from us helped you get that shiny new car. It's great to hear the whole process was hassle-free and our team were on hand to help you every step of the way. Thank you again for your kind words and support. Warm regards, Monica Response date: 14th August 2024

Really helpful and good for bad credit hostory

Really helpful and good for bad credit hostory Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Samantha, Thanks for your lovely review! We’re glad to be of help and are thrilled you’ve had a positive experience with us. If you need anything else, feel free to reach out! Best wishes, Monica Response date: 14th August 2024

It's comes in handy wen you need a loan Ave never be...

It's comes in handy wen you need a loan Ave never been refused all ways been straight though Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Colin, Thank you for taking the time to leave us a 5-star review. It’s fantastic to hear that our loans have been helpful. If you need anything else, feel free to reach out! Warm regards, Monica Response date: 14th August 2024

Suffer with severe anxiety and the progress was real...

Suffer with severe anxiety and the progress was really easy. Super friendly team with extremely polite manners. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Lauren, Thank you for sharing your experience with us. We truly appreciate your openness, especially considering how challenging anxiety can be. It’s heartwarming to hear that our process was easy for you—that’s exactly what we aim for. We’re elated that our friendly and understanding team made a positive impact. If you ever need assistance or want to share more thoughts, don’t hesitate to reach out. Wishing you all the best, Monica Response date: 14th August 2024

Great loans provider and excellent customers service

Great loans provider and excellent customers service Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Rudolf Thank you for your kind words! We’re thrilled to hear that you’ve had a positive experience with our loans and our customer service. Thank you again for your support. Monica Response date: 14th August 2024

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