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Great Western Credit Union: Loans reviews

View other Great Western Credit Union products
4.81
Based on 1,464 reviews, last reviewed 1st May 2026
4% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have used credit union for years and they are great! I have been using credit union for a number of years and used to visit their Bristol branch. Their customer service was always fantastic and they do t... Read more Reviewed on: 30th April 2026
RobertsJ's avatar
RobertsJ

Latest lowest rating:

1

The union has failed to show value of me as a member For the first 2 loans I got in the past all went well. But now the union appears as if I am not trustworthy Reviewed on: 1st May 2026
Lydia Mwale's avatar
Lydia Mwale
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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1464)

Human beings? In a bank?

5
Bristol Credit Union is the only bank I know of that is staffed byreal people who give you the time of day when you phone them up. This means so much more to me than the so called bells and whistles offered by other banks. You can keep your 'Choose option 3' - with BCU I'm straight through to a real friendly human and that's what banking should be about. Also I know this lot aren't going to rip me off or invest my money in nasty things like fossil fuels. They are just the best. Reviewed on: 11th June 2020
Annabel Reddick 's avatar
Annabel Reddick

Great staff and services.

5
I am very grateful for all of the help and advice I have received from Bristol Credit Union, fantastic community service with opportunity's for not only support and advice but great competitions etc. Customer services are excellent, very fast communications and staff have always been very helpful and friendly. Reviewed on: 11th June 2020
Claire 's avatar
Claire

Social financing at its best!

5
BCU does what it says on the can - providing finance to those the high street banks won’t lend too. Making cheaper finance available to those that may be vulnerable to doorstep lenders, thereby minimising financial stress from those already struggling. Driven by social well-being rather than profit. Reviewed on: 11th June 2020
Karen Burton's avatar
Karen Burton

Amazing

5
As a Nhs worker I am very grateful and they are very fast at responding Reviewed on: 11th June 2020
Caz's avatar
Caz

Helping customers

5
An amazing customer service always have helped me I just wanna thank the team for always helping Reviewed on: 11th June 2020
Kirsty Williams's avatar
Kirsty Williams

Excellent customer service

5
Always very friendly and very helpful!! Reviewed on: 11th June 2020
Lulla_bell's avatar
Lulla_bell

Meeting needs

4
Affordable interest rate. Easy and quick processing. Reviewed on: 11th June 2020
Maurice Ndeungoue 's avatar
Maurice Ndeungoue

Helpful and practical

5
Always found them realistic. Enjoyed being a volunteer. (Mostly) Reviewed on: 11th June 2020
Tony Hamshere's avatar
Tony Hamshere

I am pleased custumer

5
Credit Union is well working with knowledgeable and polite staff Reviewed on: 11th June 2020
Pavlina Pavlova's avatar
Pavlina Pavlova

Excellent value for money

5
I didnt have any problem with these guys didnt have any issues paying back the loan and when I needed to top up for an emergency they assisted and advised brilliantly in my time of need Reviewed on: 11th June 2020
Garry tucker 's avatar
Garry tucker

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