Write a review

Newsletter

Go to business site

Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2057 reviews)

View other Great Western Credit Union products

4.73

Based on 2,052 reviews, last reviewed 23rd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service easy to apply Answered all the que... Excellent service easy to apply Answered all the questions Reviewed on: 23rd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Great Western Credit Union Loans reviews (2057)

I cannot get a loan with anyone because of my past d...

I cannot get a loan with anyone because of my past debts so I found out about credit union and they accepted me and gave me a chance and im so thankful that they helped me a lot when I desperately needed help Reviewed on: 31st May 2025

Reply from Great Western Credit Union Hi Teresa Thanks so much for your kind response! We're so thankful that you opted to use our services in a time when you needed to most. It's great to see that we have been able to support you in such an important way. Your words mean a lot to us, and we're grateful you chose to be a member with GWCU. Warm regards Robin Response date: 2nd June 2025

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Easy to use.

Easy to use. Great customer service Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Lauren Thank you for taking the time to respond! It's gratifying to know that you've had such great experiences with our service, and found us to be accessible, something that we take pride in at GWCU. If there’s ever anything else we can help with, please don’t hesitate to reach out. Best wishes Robin Response date: 2nd June 2025

Happy customer

They are very quick with answering any questions needing answering and are always friendly. Reviewed on: 29th May 2025

Reply from Great Western Credit Union Hi Karma Thanks so much for sharing your experience with us! It's excellent to hear such a positive response, as we pride ourselves on our service to members. The efficient process you went through is what we endeavour to achieve. Thanks again for your continued support for GWCU! Best wishes Robin Response date: 2nd June 2025

Very accommodating, goes the extra mile to assist an...

Very accommodating, goes the extra mile to assist and make things easy Reviewed on: 29th May 2025

Reply from Great Western Credit Union Hi Candi We really appreciate your feedback! It's great to hear that the service we have provided you has been to such a high standard. It's always our aim to make things straightforward, and it's great to know the team made a positive impression along the way. We'd love to continue to support you going forward! Warm regards Robin Response date: 2nd June 2025

Always helpful.

Always helpful. Reply to any issues promptly Reviewed on: 28th May 2025

Reply from Great Western Credit Union Hi Jennie Thanks so much for your feedback! It's fantastic to see that we've repeatedly provided a great service. We're also so pleased that you have found the process with solving issues swift and effective. We're so glad that you are a member with GWCU, and look forward to supporting you again in the future! Thanks again Robin Response date: 30th May 2025

Absolute joke, waited weeks for a response, rubbish...

Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025

Reply from Great Western Credit Union Hi Peter, Thank you for taking the time to leave your feedback, we’re really sorry to hear that your recent experience hasn’t met expectations. We understand how frustrating delays can be. Once we receive all the required information, our average turnaround for loan applications is three working days. However, delays can occur, particularly if you have applied over a Bank Holiday period. We do encourage you to call to discuss any concerns, your feedback helps us to continuously improve. You can also email [email protected] if you would prefer. Thank you for your review. Kind regards, Emily Response date: 9th June 2025

I await the funds I was anxious but in the meantime...

I await the funds I was anxious but in the meantime it was excellent interraction with the team. The interest rates are manageable. True to the spirit of helping and understanding. Kudos Reviewed on: 27th May 2025

Reply from Great Western Credit Union Hi Thomas Thanks so much for your kind words! It's so pleasing to hear that your experience with our team was positive and that our approach felt supportive and fair. It's great to know our values shine through in the service we provide! We’d be thrilled to continue to assist you going forwards – if there’s more help you need, don’t hesitate to contact us. Warm regards Robin Response date: 30th May 2025

Great service!

Great service! I was able to get a consolidation loan at a very good rate even with a poor credit. Reviewed on: 27th May 2025

Reply from Great Western Credit Union Hi Bogdan Thank you for sharing your experience! We're really glad we could support you with a consolidation loan that met your needs. We're also delighted to hear that you felt it was at a good rate, something we strive to provide at GWCU! Thanks again for being a member and continuing to support GWCU. Best wishes Robin Response date: 30th May 2025

I’ve been with credit union for a while new and alwa...

I’ve been with credit union for a while new and always found them being very helpful and fast reliable. Great rates of paying back the money you’ve lent Reviewed on: 25th May 2025

Reply from Great Western Credit Union Hi Keely We really appreciate you for sharing your experience with us! We're delighted to hear that you've consistently experienced dependable support, with an efficient service at GWCU. It's also great to know that you have found our rates to be so reasonable! If you ever need more support in the future, we'll always be here to help! Warm regards Robin Response date: 27th May 2025

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Peer to peer lending (discontinued)
from FundingSecure (inactive company) 4.07 from 3 reviews
Personal Loans
from Cashfloat 4.66 from 52 reviews
Bridging Loan
from Oblix Capital 0.00 from 0 reviews

Want to see more from Great Western Credit Union?

Savings
from Great Western Credit Union 4.68 from 482 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub