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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2052 reviews)

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4.73

Based on 2,049 reviews, last reviewed 22nd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Really helps when Xmas come around thank you gwcu Really helps when Xmas come around thank you gwcu Reviewed on: 22nd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (2052)

Fantastic service - Highly recommended

Fantastic service, would have been lost without the help of B.W.C.U. Highly recommended, patient and understanding staff always available when needed. Very understanding of personal circumstances and great value too. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Dear John, Thank you sincerely for taking the time to leave us a glowing 5-star review. We’re elated that our patient, understanding team made a positive impact. We recognise that personal circumstances matter, which is why we’re dedicated to providing support or signposting whenever someone requires it. And regarding the great value—well, that resonates perfectly with our commitment to providing affordable loans! If you ever need assistance again, we’re more than happy to help. Best wishes, Monica Response date: 14th August 2024

Can't fault anything, great customer service

Can't fault anything, great customer service and good response times Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Katy, Thank you for taking the time to leave us a 5-star review. We’re absolutely thrilled that your experience with us has been positive, and we’re committed to maintaining that standard of excellence. Should you ever need further assistance or have additional feedback, please don’t hesitate to reach out. Best regards, Monica Response date: 14th August 2024

Brilliant service.

Brilliant service. Affordable repayments. Always helpful when needed, never had a problem always been spot on Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charmaine, Thank you sincerely for your positive feedback and glowing review! We’re absolutely delighted that our service has met your expectations, and we’re committed to maintaining that standard. Should you ever need further assistance in the future, please don’t hesitate to reach out. We are always happy to help. Best regards, Monica Response date: 14th August 2024

Easy to apply for a loan, very helpful team if havin...

Easy to apply for a loan, very helpful team if having any difficulty applying or any questions. Great low rates to pay back the loan highly recommended Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Keely, Thank you so much for sharing your positive experience, your recommendation means the world to us! We’re thrilled that applying for a loan was easy for you, and it warms our hearts to know that our team was helpful during the process. Our commitment to providing low rates and affordable loans stands firm. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to support our members every step of the way! Warm regards, Monica Response date: 14th August 2024

really helped me when i needed it in terms of lendin...

really helped me when i needed it in terms of lending me money and will always be thankful Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Lewis, Thank you for taking the time to leave us a 5-star review. We are thrilled to know that we could assist you with your loan requirements during a crucial time. Should you require further assistance in the future, whether it’s related to loans or savings, please do not hesitate to get in touch. Best regards, Monica Response date: 14th August 2024

Very simple process and quick responses when I've ha...

Very simple process and quick responses when I've had a query. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charlotte, Thank you so much for taking the time to leave us a 5-star review. We’re absolutely delighted that we could assist you with your loan requirements. Providing timely and helpful customer service is at the heart of what we do, knowing that our efforts resonated with you is wonderful. Should you ever need further assistance, whether it’s related to loans or savings please don’t hesitate to reach out to us. Warm regards, Monica Response date: 14th August 2024

Very good

Helpful and very understanding of people's situation Reviewed on: 14th August 2023

helpful and kind supportive staff

took out a loan with these guys this year and found them very helpful although i didnt get the amount i asked for they still made it possible for me to take out a loan with them. i found them very freindly and helped me out in a desperate situation Reviewed on: 9th August 2023

Excellent Service

Great Western Credit Union made the process of applying for a loan easy to apply with excellent communication and service Reviewed on: 19th July 2023

Excellent

Very helpful when chatting to them and applying online Reviewed on: 18th July 2023

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